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L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers’ mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do.

L3Harris Technologies is the Trusted Disruptor in the defense industry. With customers’ mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security.

Job Title: Associate, People Operations 

Job Code: 28556

Job Location: Remote Opportunity

Job Schedule: 9/80 REG

Job Description:

The PeopleOperations Associate is a team member that supports cross-functional HR process execution and employee experiences/interactions with a designated HR Operations workstream at L3Harris Technologies. This individual is responsible for intake, review, and responding to HR-related employee questions and requests, transacting in various HR systems, and drafting knowledge based articles to support our mission to attract, engage, retain and develop a talented workforce and enable them to achieve our customer missions and drive improvements for all stakeholders – customers, shareholders and employees.

Essential Functions:

• Provide best-in-class HR customer service to employees of L3Harris Technologies
• Review, manage, and respond to employee inquiries and cases within defined SLAs, ensuring successful resolution and use of available knowledge base articles
• Perform related transactions in HR systems including PeopleSoft, SuccessFactors, and associated third-party vendor systems as needed 
• Serve as point of contact for employee escalations and be responsible for resolving issues and performing root cause analysis to identify process improvement opportunities and subsequent steps for resolution
• Serve as Knowledge Base Article contributor by assisting with the creation, updating, and retirement of HR COE related content
• Ensure a close partnership with HRBPs to facilitate connections and introductions with L3Harris employees requiring elevated or specialized assistance from HR
• Recommend ServiceNow system enhancements to improve the way work is done in People Operations and across HR
• Partner with HR Service Excellence and HR Systems teams to complete system testing.
• Participate in PeopleOperations special projects, focusing on continuous improvements and operational efficiencies

Qualifications:

• Requires broad theoretical job knowledge. Bachelor’s Degree with 0 to 2 years of prior related experience. In lieu of a degree, minimum of 4 years of prior related experience
• 1 + year of HR or administrative experience with a focus or passion for data integrity, HR transactions, and employee/customer experience

Preferred Additional Skills:

• Experience in and working knowledge of HRIS/HCM system, PeopleSoft is a plus
• Experience in and working knowledge of a case management system, ServiceNow is a plus
• Experience with Office365, collaboration, and communication tools (Teams, PowerPoint, Excel, Visio etc.)
• Strong communicator that can synthesize multiple sources of information to create clear, succinct responses
• Proven ability in navigating and handling sensitive/confidential HR/employee interactions

In compliance with pay transparency requirements, the salary range for this role in California, Massachusetts, New Jersey, Washington, and the Greater D.C, Denver, or NYC areas is $55,500 - $102,000. The salary range for this role in Colorado state, Hawaii, Illinois, Maryland, Minnesota, New York state, and Vermont is $48,500 - $88,500. This is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location. L3Harris also offers a variety of benefits, including health and disability insurance, 401(k) match, flexible spending accounts, EAP, education assistance, parental leave, paid time off, and company-paid holidays. The specific programs and options available to an employee may vary depending on date of hire, schedule type, and the applicability of collective bargaining agreements.

L3Harris Technologies is proud to be an Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law.

Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information.

By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions.

L3Harris Technologies is an E-Verify Employer. Please click here for the E-Verify Poster in English or Spanish. For information regarding your Right To Work, please click here for English or Spanish.