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Job Title: Specialist Technical Trainer (L3)

Job Code: 41424

Waterdown, Ontario

Primary Responsibilities 

Design

• Design and develop instructional materials to support Technical training for manufacturing technicians as required to better support future training and capacity requirements including but not limited to e-learning, micro-learning, instructor-led training

Facilitation:

• Lead and facilitate technical training by communicating technical requirements clearly and respectfully to all trainees
• Support & execute training activities including Structured-on-the-Job (SOJT), Functional and Technical Skills development, and Compliance and Mandatory training requirements
• Responsible for delivering training material to targeted areas using blended learning solutions

Evaluation and Competency Assessment:

• Assess participant competency through practical knowledge evaluations:
  • Verify workmanship meets applicable acceptability criteria & document results and provide constructive, documented feedback on performance gaps

Technical Support:

• Stay connected to factory team & maintain product knowledge / proficiency via hands-on experience

Audit & Customer Support:

• Support internal and external audits, customer reviews or quality investigations as required
• Provide evidence of:
  • Certified Personnel, Training effectiveness, and Compliance to workmanship standards

Safety & ESD Awareness:

• Ensure training covers all current applicable safety and ESD requirements

In addition to being a technical trainer the secondary responsibilities of this role will be creating or updating content for departments that require it to support the future of the business.

Secondary responsibilities 

Research:

• Consult with subject matter experts to extract knowledge in order to create training content
• Research (training aids / performance support) in order to create training content

Performance consulting:

• Determine when training will be an effective part of a solution to drive business results, and partner with stakeholders to support business solutions

Design

• Design curricula to meet regulatory and organization requirements for targeted areas
• Design and develop instructional materials to support a variety of learning transfer modalities including but not limited to e-learning, micro-learning, instructor-led training

Continuous Improvement:

• Participate in training function continuous improvement activities for the business unit

Desired Skills and Knowledge 

1. Strong communication skills with proven track record of distilling complex concepts into simple form
2. Excellent interpersonal, collaboration and relationship management skills
3. Ability to influence without authority and gain buy-in for new ideas and approaches
4. Knowledge of compliance standards and practices in relation to manufacturing
5. Ability to manage multiple priorities, with independent and proactive work habits
6. Solid capability using Microsoft Office tools with emphasis on PowerPoint, Word, Excel
7. Experience working in a technical capacity in a manufacturing environment
8. Experience in an AS9100 or similar regulatory environment

Education and Experience 

• Requires practical knowledge of job area.
• Bachelor’s Degree and a minimum of 2 years of prior related experience.
• Graduate Degree or equivalent with 0 to 2 years of prior related experience.
• In lieu of a degree, minimum of 6 years of prior related experience

*This posting is for a current vacancy.  In the province of Ontario, Canada, the pay range for this position will be $71,000 to $86,000

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At L3Harris, we foster an inclusive and equitable workplace. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. For applicants with disabilities, we will provide you with accommodation so that you have what you need in order to be at your best.

L3Harris performs background checks prior to employment as all applicants must be eligible for registration with the Controlled Goods Program and obtain and maintain a positive security assessment. Some positions may require a government of Canada “Reliability” status and/or Level 2 (Secret) security clearance. In addition, L3Harris performs pre-employment substance abuse testing where required.