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L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers’ mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do.

L3Harris Technologies is the Trusted Disruptor in the defense industry. With customers’ mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security.

Associate, Quality Engineering 

Reference #24046

Toronto, Ontario

About the Role

The Associate Quality Engineering will ensure compliance with operational processes and set quality objectives for own job area. The successful candidate will interact with contacts inside and outside own team to explain and interpret manufacturing processes, practices and procedures.

The Associate Quality Engineering will also be responsible for analyzing business processes that impact operations and develop recommendations for improvement. May partner with leaders to assess needs and define requirements.

This position requires a strong team player with experience in facilitating problem solving with cross-functional teams and a desire to maintain high quality processes and products.

Primary Responsibilities

• Assist Quality Manager as tasked to address quality issues. Understand why items escaped and put action plans in place to eliminate reocurrence
• Analyze business processes that impact operations to identify inefficiencies, quality risks, and improvement opportunities
• Create data collection plans. Compile and analyze quality performance data, develop graphs, charts and quality reports
• Participate, audit, and drive Quality metrics
• Support PFMEAs (Process Failure Modes and Effects Analysis) and CARs (Corrective Action Request) to prevent or eliminate defects in manufacturing and assembly processes
• Follow a structured problem solving approach using 8D, DMAIC, or other Lean Six Sigma tools and techniques
• Participate in projects with cross functional teams to address quality issues
• Have a comprehensive understanding of the quality of Quality data
• Attend Material Review Board as required to support the disposition of defects and provide status on action items
• Lead ZDP (Zero Defect Plan) process for respective area and/or key metric
• Must be able to communicate data in daily/weekly/monthly meetings
• Provide regular progress status reports to management
• Support the Containment process

Required Capabilities 

• Ability to facilitate meetings, Kaizen events, and reviews
• Proficiency in process mapping (e.g., Swimlane, flowcharts, and SIPOC diagrams)
• Ability to read & write technical reports and understand complex technical requirements
• Ability to research, investigate and interview

• Good organization skills and ability to multi-task in a fast-paced product-manufacturing environment
• Strong communication skills (oral, writing and active listening)

Desired Education and Experiences 

• Bachelor’s Degree in Engineering (mechanical, materials, engineering science) with 0 to 2 years of experience in manufacturing quality control or business process improvement. Post-Secondary/ Associate’s Degree and a minimum of 4 years of prior related experience. In lieu of a degree, minimum of 4 years of prior related experience.
• Ability to root cause quality issues that surface in a product or business process performing 8Ds, Fishbone Diagrams, 5 Whys, GAP analysis, and Process Mapping.
• Six Sigma Green belt is an asset
• Quality Engineering certification is an asset
• Quality Assurance/Auditing/Investigation experience is an asset
• Knowledge of ISO 9001/AS9100 processes
• Business analysis experience is an asset
• Prior experience working with military/defense programs is highly desired

At L3Harris, we foster an inclusive and equitable workplace. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. For applicants with disabilities, we will provide you with accommodation so that you have what you need in order to be at your best.

L3Harris performs background checks prior to employment as all applicants must be eligible for registration with the Controlled Goods Program and obtain and maintain a positive security assessment. Some positions may require a government of Canada “Reliability” status and/or Level 2 (Secret) security clearance. In addition, L3Harris performs pre-employment substance abuse testing where required.