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L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers’ mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do.

L3Harris is the Trusted Disruptor in defense tech. With customers’ mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security.

Job Title – IT Technical Trainer

Job Location – Tewkesbury, UK

Hybrid working where possible.

Please note, we operate a 65% onsite requirement across the month (average of 3 days per week).

Job ID – 31829

About this opportunity and L3Harris UK

From 11 UK sites, our team of nearly 1,000 people delivers unique capabilities across space, air, land, sea and cyber for military, security and commercial customers across the UK and worldwide.

L3Harris in Tewkesbury is our HQ for our Intelligence & Cyber International division. In the land domain, our T7 and T4 multi-mission robots deliver next-generation remote capabilities and uncompromised performance. We design and manufacture world-leading land force protection systems, cyber and electromagnetic activities (CEMA), electronic warfare (EW) and encryption capabilities. Our cyber capabilities provide an information advantage in the fields of kinetic conflict, cyber warfare, force protection and counterterrorism.

We are currently looking for individuals with a passion for technology to join our team of Cyber and Information Resilience Subject Matter Experts (SME) to create and deliver training to a range of internal and external customers. Partnering with engineering teams and customer stakeholders to define training requirements for courseware content, design & develop courseware from engineering documentation.

This is a hands-on role organising and delivering product training. As part of this role, you will also maintain the training pool of cryptographic units and training laptops, in addition to assisting with support tasks when required.

Please note that although hybrid working is generally available, this is dependent on specific projects, and as such may change from time to time. We are open to flexible working for the right candidate such as part time working.  

A few of our employee benefits are:

• £3,000 to £6,000 DV Bonus – please note this level of clearance isn’t essential for this role. This bonus is subject to individual clearance and project requirements – discussed upon application.
• Hybrid working where possible – We operate a 65% onsite requirement across the month (average of 3 days per week).
• Half day finish on a Friday
• 25 days holiday per year (plus bank holidays), increasing with long service and with the opportunity to buy/sell up to 5 days
• Private medical insurance with optional family cover
• Pension scheme of up to 8% employer contribution
• Life Assurance 4x salary (flexible up to 10x)
• Group income protection
• Flexible opt-in extras such as a health care cash plan, dental insurance, gym membership, critical illness cover and cycle to work scheme
• Employee Family Assistance Program providing mental health and wellbeing support
• Professional membership reimbursement (discretionary)

What the role will involve

The responsibilities of your role will include the following:

• To assist the training manager in leading the organisation and planning of technical training activities.
• Delivering training on cryptography solutions to customers at all levels. Predominantly classroom-based instructor led delivery in Tewkesbury or at customer sites.
• Analysing, designing and developing new training course material and updating existing training material.
• Creating supporting documentation such as training course proposals, training plans and student handouts.
• Becoming a product SME on the use of ICI products and complete integrated solutions containing third party partner solutions.
• To assist the Training manager in planning and maintaining training stock level requirements for the cryptographic portfolio in line with changing demand, training evolution and new product development Be responsible for training pool stock for the cryptographic portfolio, ensuring that the level and quality is maintained and future requirements are planned in line with Company AOP, future Sales and BD forecasting, new product development.
• Assisting in a variety of pre and post sales technical support tasks, such as product presentations and demonstrations, assisting with customer training queries and training advice to support bid activities.
• Provision of customer feedback from training reports and evaluations.
• Support the training manager in the advancement of training capability utilising best of breed delivery methods and technology to ensure that the training portfolio evolves
• Support the definition of training aims and objectives and assessment strategies.
• To assist the career and learning development of other team members.

What you’ll bring 

The role requires the following experience and skills:

• Strong technical understanding in one or more of the following areas, IP Networking, Information & Network Security, IP Sec, cryptographic solutions.
• Experience of implementing training programs using instructional design methodology, training from initial concept through design, delivery and evaluation.
• Establishing a technical training strategy and assurance mechanisms, document and apply feedback to improve training delivery.
• Experience of leading day-to-day delivery of training services.
• Demonstrable experience of delivering formal classroom-based Instructor led training and/or workplace training.
• Ability to work independently and organise work within schedule and budget constraints.
• Keep track of the latest trends in instructional design and training delivery. 

Important to know

Due to the nature of our work many our roles require a UK nationality and the ability to obtain a security clearance. Applicants who accept a conditional offer of employment must meet the requirement of right to work in the UK and must meet eligibility requirements for access to classified information and will be subject to government security checks.

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L3Harris Technologies is proud to be an Equal Opportunity Employer. We are committed to maintaining a workplace that is free from unlawful discrimination and offers equal opportunities for all. Applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, and marriage and civil partnerships.