Sr Spec, Field Engineering
Saudi Arabia
Job ID 24551L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers’ mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do.
L3Harris Technologies is the Trusted Disruptor in the defense industry. With customers’ mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security.
Job Title: Sr Spec, Field Engineering
Job Code: 24551
Job Location: Saudia Arabia
Job Schedule: 5/8: Employees work 8 hours per day, 5 days a week
Job Description:
Responsible for technical support for the L3Harris Kingdom of Saudi Arabia end customers and will include installation services, tactical radio system operation and maintenance, on-the-job training (operations/maintenance), site survey, technical troubleshooting of radio systems, IP network troubleshooting, software upgrades of existing systems and repairs of tactical radios.
The position strives to guarantee customer satisfaction with the primary goal of effectively delivering technical services and support to our end users.
Essential Functions:
- Using basic and advanced voice and data RF communication techniques in the operation of military radio systems
- Configure customer network devices and integrate peripherals using required protocols to customer Concept of Operations (CONOP).
- Install, perform checks, operate, repair and maintain assigned equipment at customer installation(s)
- Provide L3Harris product training and on the job training at customer installation(s)
- Interpret and follow moderately complex sketches, schematics, drawings, charts, graphs, block and wiring diagrams of assigned equipment.
- Participate in field upgrades, demonstrations and deployments
- Maintain close and professional liaison with customer personnel to provide technical information, advice and services as required.
- Communicates system capabilities to customers and creates detailed written reports of outcomes and actions, where necessary.
- Troubleshooting/Testing at a radio system level
- Present technical solutions to internal and external customers
- Provide technical translation (English to Arabic) to the Kingdom of Saudi Arabia end users/customers.
- Candidate should be willing to travel to various customer locations in the Kingdom of Saudi Arabia and to the L3Harris locations in the United States for supporting contractual milestones.
Qualifications:
- Bachelor’s Degree and a minimum of 6 years of prior related experience. Graduate Degree or equivalent with 4 years of prior related experience. In lieu of a degree, minimum of 10 years of prior related experience.