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L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers’ mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do.

L3Harris Technologies is the Trusted Disruptor in the defense industry. With customers’ mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security.

About your next challenge as Manager, Operations Management :

Under the supervision of the Senior Operations Manager located in Trenton (ON), the Operations Manager will be the primary representative for all L3Harris Operations at Ottawa. As the person responsible for the Operations and operational requirements of our Department of National Defense (DND) customer, he/she will direct the work of the Supervisors, Aircraft Maintenance Engineer (AMEs), Aircraft Technicians, Operational Support Services personnel and the entire staff team supporting the maintenance of the A330 fleet. You will also be the main point of contact and responsible for all interactions with customer representatives on the Base.

What you will do:

• Support all maintenance activities to meet operational requirements and ensure the number of aircraft available/serviceable as required by the contract;
• Coordinate and ensure the availability of all parts, consumables, equipment and tools required to maintain the A330 aircraft in an operational state of readiness in Ottawa and throughout the international operating locations;
• Provide complete plans associated with the equipment and transportation required for military deployments worldwide;
• Supervise/lead teams of supervisors, staff and all assigned unionized personnel (AMEs, Technicians and Operations Support personnel) supporting the A330 fleet;
• Define/develop with his team the concepts of operations for the different maintenance lines to be implemented in operations;
• Define/develop relevant Operational KPI’s;
• Represent operations at various meetings with the program team to establish options and provide operational solutions that will meet specific customer requirements;
• Identify and assess issues/constraints/risks that may cause delays to any current or future production activities;
• Establish and implement production release plans with his team;
• Establish and maintain professional and courteous relationships with the Programs group, the client (DND) and various L3Harris representatives;
• Make significant and substantive improvements to processes and systems to meet or exceed team goals;
• Plan and establish team objectives including impact and risk analyses directly related to the business results of the sector, using his/her knowledge and experience in project management, process management and personnel management;
• Replace supervisors as needed;
• As a visionary leader, provide overall strategy and technical solutions based on operational needs and challenges associated with the A330 fleet;
• Support, participate and be a change agent in the deployment of e3 – L3Harris Business Operating System;
• Establish a safe working environment by adhering to L3Harris ZIP – Zero Injury Plan;
• Advise the Senior Operations Manager on prioritization (personnel, deliveries, issues, etc.).

Required Skills and Experiences:

• Bachelor's Degree in Operations Management (or equivalent experience);
• Aircraft type endorsement considered an asset;
• Minimum of five (5) years of experience in personnel and operations management;
• Thorough knowledge of Microsoft Office and Windows environment;
• Knowledge and experience in project management;
• Knowledge of laws and policies related to the environment, health and safety in the workplace;
• Adaptability, interpersonal skills, strong customer service skills;
• Experience in quality control, airworthiness or relevant experience in the aeronautical field;
• Experience working in a unionized environment an asset;
• Bilingualism (French and English) an asset;
• Good planning, work organization and priority management skills;
• Thorough knowledge of laws and policies related to airworthiness and Quality Systems;
• Excellent teamwork, collaboration, communication and interpersonal skills;
• Knowledge of various problem solving methods (8D for example) an asset;
• Knowledge of continuous improvement (concepts, methodology) an asset.

Eligibility Criteria:

• Must be eligible for registration with the Controlled Goods Program;
• Must be eligible to obtain and maintain a government of Canada Reliability status and Secret Level 2/NATO Secret security clearance;
• Must be eligible to meet the requirements for U.S. International Traffic in Arms Regulations (ITAR).

L3Harris is proud to be an equal opportunity employer and is committed to treating all of its employees and job applicants with respect and dignity and to maintaining a workplace free from discrimination. Anyone applying for a position will be considered without regard to the following: race, national or ethnic origin, colour, religion, age, nationality, ancestry, ethnicity, gender, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability, citizenship status, or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered, or any other characteristic that is protected by applicable human rights legislation.

L3Harris maintains a drug-free workplace and conducts pre-employment drug and alcohol testing and background checks, in accordance with applicable law. Such results are only accessible and viewed by individuals at L3Harris who have direct responsibility in the hiring process. If you fail to report for a drug and alcohol test, refuse to undergo such test or test positive for the presence of drugs or alcohol, the hiring process may be concluded or your offer of employment may be rescinded, in L3Harris’ sole discretion.

At L3Harris, we foster an inclusive and equitable workplace. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. For applicants with disabilities, we will provide you with accommodation so that you have what you need in order to be at your best.

L3Harris performs background checks prior to employment as all applicants must be eligible for registration with the Controlled Goods Program and obtain and maintain a positive security assessment. Some positions may require a government of Canada “Reliability” status and/or Level 2 (Secret) security clearance. In addition, L3Harris performs pre-employment substance abuse testing where required.