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L3Harris Technologies is the Trusted Disruptor in the defense industry. With customers’ mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security.

Job Title: Senior Specialist, Products        

Job Code: 24332   

Job Location:    Nashville, TN

Schedule:  9/80 with Every Other Friday Off

Clearance: Must Have the Ability to Obtain and Maintain a DoD Security Clearance

 Job Summary:

The Senior Specialist Products acts as our company’s field representative at critical and highly sensitive base and remote locations, including customer and supplier facilities.  This vital role supports hardware and software installation, as well as configuration and troubleshooting on complex integrated network systems.  The Products Engineer supports regular, special, and integrated system test programs, including scenario-based testing, developmental testing (DT) and operational testing (OT) at company and customer locations.  The Products Engineer is a Subject Matter Expert (SME) representing customer requirements in L3Harris ForceX’s Agile/Scrum software development cycle and constantly maintains ForceX’s exceptional reputation through positive customer interaction.  The Senior Specialist Products is a highly skilled and experienced individual contributor working autonomously and on complex assignments to achieve operational targets, which have a moderate impact on the overall achievement of results for the team.

Essential Functions:

This Products Engineer will support the Products division in multiple roles: 

1) Act as the company's Products Engineer at critical and highly sensitive base or remote/austere locations, including customer and supplier facilities.

2) Support hardware and software installation, configuration and troubleshooting on complex integrated network systems.

3) Support regular, special and integrated system test programs, including scenario-based testing, developmental testing (DT) and operational testing (OT) at company and customer locations.           

4) Act as a Subject Matter Expert (SME) representing customer requirements in L3 ForceX’s Agile/Scrum software development cycle 

5) Prepare and conduct training and business development presentations pertinent to company products and services 

6) Support future business development by providing ground and flight demonstration support to partner companies and potential customers.

7) Will be on the road regularly supporting installations, training, and demos for multiple programs, products and future business ventures.

Qualifications:

• Advanced knowledge of standard systems architecture
• Advanced knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming
• Advanced knowledge of the practical application of engineering science and technology. This includes applying principles, techniques and procedures to the design and production of company products
• Advanced knowledge of the real-world, tactical applications of L3Harris ForceX products
• Ability to troubleshoot system problems to LRU (Line Replaceable Unit)
• Ability to creatively evaluate the appropriate actions and procedures to resolve operator issues
• Demonstrated ability to rapidly learn, apply and communicate technical information on a variety of new software applications and hardware systems
• Ability to translate customer requirements into workable development tasks
• Ability to assist in the development of test cases to properly validate software features
• Ability to build positive, lasting relationships with both customers and software development teams
• Demonstrated ability to operate independently, proactively ensuring customer satisfaction and compliance with applicable regulations and norms
• Ability to travel up to 50% (20-25% expected), often on short notice, including occasional OCONUS trips

Preferred Additional Skills:

• Bachelor’s degree with 6 years minimum prior of relevant work experience. 
• Graduate Degree with minimum of 4 years of prior related experience or equivalent combination of education and work experience
• In lieu of a degree, minimum of 10 years of prior related experience or equivalent combination of education and work experience
• Holder of a Department of Defense Security Clearance (or ability to obtain one) required
• Holder of a FAA Class III or higher Flight Medical clearance (or the ability to pass one) required
• Two (2) or more years of experience troubleshooting technical and/or software products required
• One to three (1-3) years of full-time experience directly related to developing education and training programs for technical and/or software products strongly preferred
• Appropriate technology industry certifications such as CompTIA’s A+/Network+/Security+/Server+, Cisco CCNA/CCDA, Microsoft MTA/MCSA, etc. strongly preferred
• Experience as a Department of Defense Instructor/Evaluator strongly preferred

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L3Harris Technologies is proud to be an Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law.

Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information.

By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions.

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