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L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers’ mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do.

L3Harris Technologies is the Trusted Disruptor in the defense industry. With customers’ mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security.

Sr. Associate, Sales Operations (12 Month Contract)

Reference #28839

Hamilton, Ontario

About L3HARRIS WESCAM

As a subsidiary of L3Harris Technologies and within the Integrated Mission Systems Segment, the WESCAM division develops the most advanced optical sensor and targeting systems for global defense and military sectors, National Security, Search & Rescue and Airborne law enforcement agencies. From long-range covert surveillance missions to search and rescue operations, our MX-series systems, and the mission systems solutions they are a part of, produce stabilized high-magnification electro1-optical and infrared images from airborne, marine and ground based platforms, enabling our customers to see first and act first.

About the Role

This position is responsible for facilitating the process of product and service orders from receipt to order acceptance. Key responsibilities include accurate order entry, providing regular status updates, and communicating with many internal teams like Business Development, Bids & Proposals, Contracts, Program Management, and Customer Service. Essential skills for this role are strong organizational and communication skills, meticulous attention to details and the ability to multitask in a fast-paced environment.

Primary Responsibilities 

• • Manage product & service orders, acceptance and impacts to the forecast
    • Facilitate order acceptance through the Order Acceptance System (OAS)
    • Status pending orders to closure status
  • Generation of internal purchase requisitions for customer spec builds
  • Product time fence monitoring to ensure timely spec build releases to the shop floor
  • Consolidated Weekly Report Collection & Distribution
  • Assist Senior Demand Planner with forecast updates as required
  • Communicate clearly with cross-functional team
  • Work with the Business Development Team to ensure CRM is up to date and accurate
  • Assist with various Continuous Improvement projects

Required Capabilities

• • Proficient in MS Excel, MS Word, MS PowerPoint, and SharePoint (MS Office)
  • Strong organizational skills, analytical, and problem solving skills with the ability to prioritize workload
  • Excellent written, verbal communication and interpersonal skills
  • Team player attitude; ability to develop strong working relationships with department representatives, managers and support staff
  • Ability to quickly acquire sound knowledge of company products and services
  • Ability to appreciate priorities and workflow, handle multiple tasks and meet deadlines
  • Able to achieve problem resolution through interaction with internal customers and process owners
  • Acute attention to detail

Desired Education and Experiences 

• • Requires practical knowledge of job area. Bachelor’s Degree and a minimum of 2 years of prior related experience.
  • Graduate Degree or equivalent with 0 to 2 years of prior related experience.
  • In lieu of a degree, minimum of 6 years of prior related experience.

At L3Harris, we foster an inclusive and equitable workplace. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. For applicants with disabilities, we will provide you with accommodation so that you have what you need in order to be at your best.

L3Harris performs background checks prior to employment as all applicants must be eligible for registration with the Controlled Goods Program and obtain and maintain a positive security assessment. Some positions may require a government of Canada “Reliability” status and/or Level 2 (Secret) security clearance. In addition, L3Harris performs pre-employment substance abuse testing where required.