L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers’ mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do.

L3Harris Technologies is the Trusted Disruptor in the defense industry. With customers’ mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security.

Specialist, Quality Engineering 

Reference #22684

Toronto, Ontario

About the Role

The Quality Engineering Specialist will ensure compliance throughout the organization on major projects/programs from product design through manufacturing and product support. The successful candidate will be responsible for planning, organizing, directing and reporting on engineering quality-related activities to assure fulfillment of contracts and purchase order requirements. This position requires an experienced professional with proficient knowledge of job area, practical knowledge of project management and a desire for maintaining a high commitment to both new and sustaining production processes.

The Quality Engineering Specialist is responsible for monitoring the quality of assigned products produced in manufacturing operations, monitoring field reported quality issues of assigned products, coordinating corrective actions on all quality issues in a timely manner and providing regular status reporting to management.

Primary Responsibilities

• Assist Quality Manager as tasked to address quality assurance process issues. Drive back to front end of the process to understand why items escaped and put action plan in place to eliminate reoccurrence
• Act as a Project Manager conducting problem solving initiatives to improve quality and reduce COPQ
• Create data collection plans. Compile and analyze quality performance data, develop graphs, charts and quality reports
• Provide training on Quality Engineering tools and techniques
• Participate, audit, and drive Quality metrics
• Conduct developmental Quality Assurance audits
• Develop Run charts, Control Charts, Gauge R&R studies, and Correlation Analysis
• Calculate Process Capability index and create Histograms (as required)
• Lead or support PFMEAs (Process Failure Modes and Effects Analysis) and CARs (Corrective Action Request) to prevent or eliminate defects in manufacturing and assembly processes
• Follow a structured problem solving approach using 8D, Cause Map, Fishbone Diagram, or Six Sigma tools and techniques
• Coordinate with Production, Operations Engineering, Engineering, and Program Management to conduct product and process failure analysis and determine root cause corrective and preventative action
• Prepare reports, corrective action statements, metrics and other documents in support of assigned work cells
• Have a comprehensive understanding of the quality of Quality data
• Investigate deficiencies that are internally generated or supplier-caused to determine root cause and corrective actions.
• Attend MRB as required to support the disposition of defects and provide status on action items
• Lead ZDP (Zero Defect Plan) process for respective area and/or key metric
• Must be able to communicate data in daily/weekly/monthly meetings
• Must be able to create ECR/ECO through Team Centre
• Must be able to sign off ECR/CECO/RFV through Team Centre
• Must be able to use the ERP LN (Enterprise Resource Planning) system
• Perform process audits
• Provide technical direction to personnel inspecting and testing product
• Provide regular progress status reports to management
• Support the Containment process

Required Capabilities 

• Ability to read & write technical reports
• Ability to read and understand complex technical requirements
• Ability to research, investigate and interview

• Possesses the diplomatic skill needed to facilitate improvements in organization-wide processes
• Good organization skills and ability to multi-task in a fast paced product-manufacturing environment
• Strong oral and written communication skills

Desired Education and Experiences 

• Bachelor’s Degree in Engineering (mechanical, materials, engineering science) or science
• Minimum 4 years of experience in product development, manufacturing quality control or testing
• Practical knowledge of project management
• Professional Engineering designation is an asset
• Ability to root cause quality issues that surface in a product manufacturing operation performing 8Ds, Fishbone Diagrams, Cause Maps, 5Whys and PFMEAs
• Six Sigma Green belt or Black Belt is an asset
• Quality Engineering certification is an asset
• Quality Assurance/Auditing/Investigation experience is an asset
• Knowledge of ISO 9001/AS9100 processes
• Prior experience working with military/defense programs is highly desired

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At L3Harris, we foster an inclusive and equitable workplace. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. For applicants with disabilities, we will provide you with accommodation so that you have what you need in order to be at your best.

L3Harris performs background checks prior to employment as all applicants must be eligible for registration with the Controlled Goods Program and obtain and maintain a positive security assessment. Some positions may require a government of Canada “Reliability” status and/or Level 2 (Secret) security clearance. In addition, L3Harris performs pre-employment substance abuse testing where required.