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L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers’ mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do.

L3Harris is the Trusted Disruptor in defense tech. With customers’ mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security.

Job Title: Manager, Quality

Job Code: 36243

Job Location: Salt Lake City, UT

Schedule: 9/80

Job Description:

The Quality Manager will be responsible for leading Quality Assurance throughout the product development/manufacturing lifecycle and business excellence efforts at the site. The Sr. Manager will be responsible for driving continual process and product improvement ensuring product and process integrity, leading to customer satisfaction, and overall mission success while supporting division quality, delivery and cost targets. This is a hands-on, highly involved leadership position with direct supervision and leadership of 10-15 quality personnel with 6 direct reports.

Essential Functions:

• Responsible for the Quality Engineering, Mission Assurance, and Inspection functions, supporting all business practices including quality planning, compliance monitoring and validation for programs, hardware, software, and inspection.
• Hands on leader with responsibility for resolving technical challenges, ensuring successful tactical execution, as well as creating and implementing the strategic vision for the Quality department.
• Work closely with the program teams and the functional organizations to ensure that all phases of the customer life cycle, from early customer involvement through post-delivery support, meet the requirements for mission success. 
• Ensure that manufacturing engineering, operations and design engineering interact sufficiently throughout the product planning and design phases to ensure a seamless hand-off during product transition to production including design reviews and facilitating quality concurrent Engineering.
• Responsible for the maintenance of quality records that document the quality status of material/products and provide necessary information and cumulative data for internal and external Customer responses.
• Review and verify compliance of all Work Package Descriptions (WPDs) issued for Quality tasks for proposals and ongoing contracts/projects.
• Develop and implement Quality plans and programs promoting sound and effective principles as set forth in company procedures, government standards and directives, and commercially-proven methodology and ensure that the department conforms to these principles.
• Manage Quality issues involving Suppliers, Subcontractors, Manufacturing, Hardware, and Software Engineering.
• Improve the efficiency of the Quality organization through effective leadership, individual and group training, and process improvement.
• Collect and analyze key quality measures such as Cost of Poor Quality to develop zero defect plans, improve yields and reduce rework during engineering and manufacturing efforts. Report to senior leadership on business performance including action plans to improve business execution and status of strategic initiatives.
• Lead implementation of new processes, activities, and culture that enhance the customer experience and engage every employee across all disciplines at the site in a quality focused mindset.
• Take a lead role in building a culture that reinforces compliance with appropriate laws, regulations and/or guidelines and internal command media.
• Maintain certification and compliance efforts for AS9100/ISO9001, CMMI and other required certifications.

Qualifications: 

• Bachelor’s Degree with a minimum of 10 years of prior related experience or equivalent; or a Graduate Degree with a minimum of 8 years of prior related experience or equivalent.
• Strong leadership and interpersonal skills including communications, facilitation, consulting, coaching, and influencing
• Self-motivated and possess demonstrated ability to motivate others to achieve timely results.
• Highly collaborative style, capable of working across multiple functional areas to drive results.
• This position requires the ability to obtain a US DoD Secret security clearance which requires US Citizenship.

Preferred Additional Skills:

• In depth knowledge of quality and reliability methods and procedures for Space hardware and software systems as they apply to the aerospace and electronics industry, including electro-mechanical assembly, test, and space vehicle integration.
• Greenbelt or Blackbelt certification and/or proven education or work history in leading and implementing projects.
• Experience with Configuration Control management practices.
• Experience with SAP, CostPoint, TipQA ERP systems
• Experience with J-STD and IPC standard implementation.
• ASQ certification preferred; Experience managing AS9100 certified business.

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L3Harris Technologies is proud to be an Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law.

Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information.

By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions.

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