Job Title: Field Support Technician

Job Code: 19512

Location: On-site in field location 

Job Description:

Installs, operates, maintains, repairs and modifies equipment. Performs a variety of maintenance and technical support on products such as equipment, integrated systems and subsystems, and software at customer and/or field locations. Troubleshoots and performs diagnostic test of equipment malfunctions. Installs, upgrades and removes products ensuring coordinative engineering field change. Maintains effective customer communications and relations. May provide onsite training of customer support personnel. Responsible for the installation, check out, operation, maintenance and repair and modification of customer equipment and/or software. Performs diagnostic tests to troubleshoot equipment failures.

Communicates with contacts typically within and outside the department on matters that involve obtaining or providing information requiring explanation or interpretation to understand and reach agreement.

• Highly developed support individual contributor.
• Works autonomously.
• May act as a mentor to lower level peers and provide guidance on tasks.
• Makes recommendations for solutions.
• Works on assignments requiring judgment and initiative
• Must have a current and active Secret, or higher, US Security clearance.

Basic Qualifications:

• Requires a High School Diploma or equivalent and a minimum of 8 years of prior relevant experience or 2 years post-Secondary/Associates Degree with a minimum of 4 years of prior related experience.

Preferred Qualifications:

• Current and active TS or higher US Security clearance

In compliance with pay transparency requirements, the salary range for this role is $61,000 - $113,000. This is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location. L3Harris also offers a variety of benefits, including health and disability insurance, 401(k) match, flexible spending accounts, EAP, education assistance, parental leave, paid time off, and company-paid holidays. The specific programs and options available to an employee may vary depending on date of hire, schedule type, and the applicability of collective bargaining agreements.

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