L3Harris Communication Systems

Field Engineering Technician

Pinkenba, Brisbane

The Opportunity:

L3Harris Communications Australia (L3HCA) Public Safety and Professional Communications Division (PSPC) Field Technician is responsible for providing quality technical outcomes across a growing PSPC customer base in Australasia. The Field Technician will support programs during the Sustainment phase and will work to provide high levels of customer satisfaction, whilst maintaining contract compliance.

Based in Brisbane, you will provide technical support, local/remote repair/testing, training and Customer Service solutions to both L3Harris customers and other technical staff under Maintenance and Support programs. This role will require travel on a regular basis to ACT and will include other customers in all states of Australia on a as needed basis.

This role would suit a highly skilled and experience senior support technician that can, work autonomously, act as a mentor to peers and provides guidance on tasks, make recommendations for process improvements and desire to support Public Safety and other mission critical government agencies.

Key Responsibilities:

• Testing and remediation at localised levels for L3Harris supplied products;
• Monitoring, tracking and controlling all assets between the customer and L3Harris Communications (Brisbane)
• Conduct Preventative Maintenance Inspections of supplied radios.
• Liaising on product improvements/issues.
• Troubleshooting/fault finding returned materiel to ascertain next remediation step(s)

• Ability to develop strong trusting relationships to gain support and achieve results.

• Ability to work independently with minimal supervision
• Strong computer skills in MS office suite
• Regular domestic travel

Skills Required:

• Minimum Certificate III in Electronics and Communications with extensive prior related experience, Or High School Diploma and a minimum of 8-10 years of prior relevant experience
• RF and or P25 experience in either Public Safety or Defence Force is highly advantageous.
• Good written and oral communication skills
• Attention to detail and a commitment to excellence
• A passion for delivering end-to-end solutions for mission critical needs
• Excellent oral and written communication skills
• Ability to work independently with minimal supervision

About us:

L3Harris is dedicated to recruiting and developing diverse, high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers’ mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do. L3Harris Technologies is an agile global aerospace and defence technology innovator, delivering end-to-end solutions that meet customers’ mission-critical needs. The company provides advanced defence and commercial technologies across air, land, sea, space and cyber domains. L3Harris has approximately $18 billion in annual revenue and 48,000 employees, with customers in more than 100 countries

A few of our employee benefits are:

• 5 Weeks annual leave

• Flexible annual leave (buy & sell up to 2 weeks)
• Salary continuance insurance (SCI pays 75% of your base salary for up to2 years)
• Discounted private health insurance
• Life & Total Permanent Disability Cover
• Novated Car Leasing

Important to know

Due to the nature of our work many our roles require an Australian nationality and the ability to obtain a security clearance. Applicants who accept a conditional offer of employment must meet eligibility.

Eligibility and clearance process information can be found at;

https://www.defence.gov.au/security/clearances/about/overview

L3Harris respectfully requests no agency submissions at this time.