Job Title: Manager, Scrum Masters

Job Number: 18948

Job Location: Nashville, TN

Schedule:  9/80

Clearance: Requires the Ability to Obtain a DoD Security Clearance

Job Description:

The ‘Manager - Scrum Masters’ role leads a team of scrum masters assigned to programs and products at L3Harris | ForceX.  This role must:  Ensure successful Scrum practices across the organization, build proficiency in fundamental and advanced skills with individual scrum masters, and assume the role of scrum master for a team when required.

This role requires deep knowledge of the practices in agile/lean along with a range of skills to teach, mentor, and guide Scrum Masters across the organization.  Additionally, this role is a cross-functional leader who works closely with Engineering, Operations, and Programs to build high performing teams across our company.  This is a functional manager role with direct reports including hiring responsibilities.   The position reports to the Director of Programs at L3Harris | ForceX.

Essential Functions:

• Act as the expert on Agile and Scrum methodologies for the organization
• Responsible for training, mentoring, and coaching scrum masters throughout the organization
• Responsible for training, mentoring, and coaching cross-functional program and product teams in agile processes and practices
• Develop, maintain, and audit standards for agile practices…within the context that we value individuals & interactions over processes and tools as well as working software over comprehensive documentation
• Mobilize new teams (both internal and external) to agile practices and values
• Responsible for resource management to ensure all teams have a scrum master assigned. This include forecasting demand and hiring thru PMO, resource leveling to meet organization’s needs, and assigning scrum masters to support specific programs, products, or efforts.
• Evaluate scrum master performance on a quarterly basis and provide formal, informal feedback to support their career growth
• Evaluate a team’s agile maturity then work with team leadership to improve performance
• Support release planning development and metric tracking at the team and enterprise levels

• Solve problems at their level
• Onboard new employees and educate in scrum practices
• Set scrum master team goals and track progress
• Support the Senior Leadership Team’s vision for agile practices within the organization
• Review and approve timecards, vacation, and other administrative requests
• Responsible for decision making and conflict resolution within Scrum Master team as well as with other managers
• Advanced knowledge of the real-world, tactical applications of L3Harris ForceX products                                  
• Demonstrated ability to rapidly learn, apply and communicate technical information on a variety of new software applications and hardware systems                                                                                                                                                 
• Ability to translate customer requirements into workable development tasks
• Builds a trusting and safe environment where problems can be raised and resolved

• Continuously learn to maintain knowledge of evolving practices within agile community
• Provide support and lead special projects as needed
• Come to work with a can-do, get things done attitude necessary to maintain our awesome culture

Qualifications:

• Previous experience as an agile trainer, coach, or manager
• Minimum of four (4) years as a scrum master supporting a software development team
• Experience conducting release planning, conducting scrum ceremonies, backlog management, and tracking team performance metrics as a member of an agile team
• Comprehensive knowledge of agile methodologies, values, and procedures
• Ability to define and recommend performance metrics that meet the need of the team
• Excellent ability to communicate across multiple levels - from the team level up to the executive level
• Comprehensive knowledge and proven experience with facilitation techniques, servant leadership, conflict resolution, continual improvement, empowerment, and increasing transparency
• Demonstrate sound judgment and strong reasoning skills
• Demonstrate good analytical and problem-solving abilities
• Robust experience with agile PLM tools like JIRA, Rally, and Agility (formerly VersionOne)
• Bachelor’s degree and 9 years minimum prior related experience as a practicing Scrum Master in a technology and/or software development environment, or equivalent of education and related experience
• Graduate Degree with a minimum of 7 years of prior related experience.
• In lieu of a degree, minimum of 13 years of prior related experience
• Certified Scrum Master (CSM) certification
• Ability to travel up to 20%

Preferred Additional Skills:

• Certified Agile Leader (CAL) certification
• Increasing leadership roles within a practicing agile organization
• Previous management of direct assigned employees
• Led or supported agile transformations within an organization
• Experience as an agile consultant with a top agency
• Ability to obtain a US security clearance required