Field Technician D
Mississauga, Canada
Job ID 19655L3Harris is dedicated to recruiting and developing diverse, high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers’ mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do.
L3Harris Technologies is the Trusted Disruptor in the defense industry. With customers’ mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security.
9/80 work schedule available for most U.S. and Canada employees, effective October 24, 2022.
Job Title: Field Technician
Job Code: 19655
Job Location: Greater Toronto, Canada
Job Schedule: 5/7.5
Job Description:
L3Harris Public Safety & Professional Communications has an availability for an Field Technician to join our team in the Greater Toronto area - This position will be the primary field technician for City of Brantford, London, Greater Sudbury, Peterborough and RM of Durham ON customers, including 700-800MHz radio, servers, routers, firewalls, microwave, and dispatch console, reporting to the Mississauga Service Center and Canadian headquarters office.
We are seeking a highly developed support individual contributor with a P25 Radio technician skillset with strong network and server experience who can work independently and take initiative. This role requires the ability to mentor junior team members, provide technical guidance, and recommend solutions for complex issues. The ideal candidate will utilize their knowledge and judgment to perform tasks autonomously and resolve challenges efficiently.
Essential Functions:
- Responsibilities include troubleshooting, maintaining, and optimizing radio communication systems, networks, and servers while ensuring operational goals are met
- Provide fault diagnosis, repair, restoration, technical support and optimization of complex communication systems infrastructure and performance optimization of RF and Broadband architecture (analog, advanced digital P25 and data infrastructure)
- Broad understanding of technical installation processes, repair, configuration and preventative maintenance of telecommunications equipment and network infrastructure
- Knowledge of key quality service indicators on microwave and transmission equipment, optical fiber, TCP/IP
- Experience in test and troubleshooting RF TX & RX modules, including testing and RF performance, validation and testing of new and RMA units
- Use and understanding of electronic test equipment used for troubleshooting, diagnostics and preventative maintenance of LMR radio systems; communications analyzers (service monitors) spectrum analyzers, volt meters, T1 testers
- Travel within service region >75%, Travel outside of service region 25-50%
- On-Call (after hours/weekend/holiday)
- Valid Canadian Drivers’ License
Qualifications:
- Active municipal and National Police Service(s) clearances
- High School Diploma or equivalent and a minimum of 8 years of prior relevant experience or 2 years post-Secondary/associate degree with a minimum of 4 years of prior related experience
Preferred Additional Skills:
- Communicate effectively with internal teams, external stakeholders, and other departments; explaining and interpreting technical information to achieve solutions and agreements
- Server OS: Windows Server 2011/2008/2008R2/2012, UNIX/Linux
- Client OS: Windows 11/10/XP/Vista/7/8/8.1
- OS Imaging and Deployment: SCCM 2007/2012, MDT, WDS, USMT, Ghost, Acronis
- Virtualization: VMware – Workstation, ESXi, vSphere, vCenter Server, Microsoft –Hyper-V
- Databases: MS SQL Server 2005/2008/2008R2/2012
- Networking: TCP/IP, DHCP, DNS, LAN, WAN, FTP, SFTP, Configuring Cisco Switches/Routers
- Enterprise Anti-Virus: MS Endpoint Protection, Trend Micro, McAfee
- Hardware: Notebooks, Desktop Computers, Wintel Servers (Dell, IBM)
L3Harris performs background checks prior to employment as all applicants must be eligible for registration with the Controlled Goods Program and obtain and maintain a positive security assessment. Some positions may require a government of Canada “Reliability” status and/or Level 2 (Secret) security clearance. In addition, L3Harris performs pre-employment substance abuse testing where required.
At L3Harris, we foster an inclusive, equitable and diverse workplace. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. For applicants with disabilities, we will provide you with accommodation so that you have what you need in order to be at your best.
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