Lead, IT Business Analyst
Melbourne, Floride; Rochester, New York; Rockwall, Texas; Salt Lake City, Utah
Job ID 23442L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers’ mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do.
L3Harris Technologies is the Trusted Disruptor in the defense industry. With customers’ mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security.
Job Title: Lead, IT Business Analyst
Job Code: 23442
Job Location: Melbourne, FL; Rockwall, TX; Rochester, NY; or Salt Lake City, UT.
Job Schedule: 9/80: Employees work 9 out of every 14 days – totaling 80 hours worked – and have every other Friday off
Job Description:
The Enterprise Services and Strategy (ESS) is responsible for supporting all aspects of contracts for IT outsourcing services within the IT organization. This role involves support to strategizing, negotiating, implementing, and maintaining contracts with IT service providers to ensure that services are delivered in accordance with company standard, expectations.
Essential Functions:
- Support development and implementation of IT strategies for the procurement of IT outsourcing services
- Support ongoing review of opportunities supporting IT Financial Savings; Opportunities; Capture Delivery
- Support negotiation of contracts with IT service providers, ensuring favorable terms for cost, quality, staffing, and performance
- Management and support the entire lifecycle of IT outsourcing contracts, from initiation through to renewal or termination
- Work closely with IT to understand service requirements and align outsourcing contracts with business objectives
- Collaborate with supply chain, legal, finance, and compliance teams to ensure contracts adhere to company policies and regulatory requirements
- Support and escalate issues with IT managed services providers performance against contract terms and service level agreements (SLAs)
- Address and resolve any issues or disputes that arise in relation to IT outsourcing contracts
- Drive, support and conduct regular reviews of contracts to identify opportunities for cost savings or service improvements
- Maintain up-to-date knowledge of industry trends and best practices in IT outsourcing and contract management
- Ensure proper documentation and record-keeping for all contract-related activities
- Support vision and strategy of IT outsourcing contracts and ESS to internal stakeholders including senior level executives
- Plan, develop and execute on change order management strategy and process.
- Project interdependencies: resources, duplicative spend/efforts, cost modeling to track cost increases or decreases
- Review deliverables business case: prior, during, after (audit deliverables, assumptions, business case)
- Occasional travel to support supplier meetings, conferences or other IT projects
- 100% On site
Qualifications:
- Bachelor’s Degree and minimum 9 years of prior relevant experience. Graduate Degree and a minimum of 7 years of prior related experience. In lieu of a degree, minimum of 13 years of prior related experience.
Preferred Additional Skills:
- Strong understanding of IT outsourcing models and market trends
- Excellent negotiation and communication skills
- Ability to work collaboratively across departments and with external vendors
- Detail-oriented with strong organizational and analytical skills
- Proficient in contract management software and Microsoft Office Suite
- Experience in a technology or defense industry
- Minimum of 5 years of experience in contract management or procurement, with a focus on IT services
- Certification in contract management (e.g., CPCM, CCCM)
- Ability to work across regions, sectors and segments to influence change across the organization
- Demonstrated success leading large IT technology initiatives with enterprise level impact and have managed supplier/vendor relationships
- Capability to understand and analyze complex business processes/problems and develop clear solution proposals
- Ability to engage internal Business Partners and team members at all levels of the organization, and can clearly present ideas and concepts to executive leaders
- Self-aware individual who can collaborate both internally and externally, and resolve cross-team conflicts
In compliance with pay transparency requirements, the salary range for this role is $99,500- $184,500. This is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location. L3Harris also offers a variety of benefits, including relocation stipend, 401(k), EAP, and company-paid holidays. The specific programs and options available to an employee may vary depending on date of hire, schedule type, and the applicability of collective bargaining agreements.
#LI-NR1
L3Harris Technologies is proud to be an Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law.
Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information.
By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions.
L3Harris Technologies is an E-Verify Employer. Please click here for the E-Verify Poster in English or Spanish. For information regarding your Right To Work, please click here for English or Spanish.