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L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers’ mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do.

L3Harris is the Trusted Disruptor in defense tech. With customers’ mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security.

Job Title: Principal, Business Development - Customer Account Manager

Job Code: 42662

Job Location: On-site in Los Angeles, CA

Job Schedule: 9/80 (Every other Friday off)

Relocation: Relocation assistance is available to qualified applicants

Job Description:

The Business Development Customer Account Manager is responsible for driving customer engagement and growth within the DoD and national security space market. Working closely with senior division leaders and cross-functional teams, this role focuses on building strong customer relationships, identifying and qualifying new business opportunities, and supporting strategic growth objectives for the Space Systems Sector.  This position serves as a key interface with DoD customers, with emphasis on understanding mission needs, acquisition priorities, budget signals, and emerging requirements across space-related systems and capabilities.

Reporting to the Division Business Development Lead, the Customer Account Manager will develop and execute account engagement strategies that strengthen customer relationships, improve market positioning, and support pursuit development in Title 10 markets. Success in this role requires regular customer interaction, strong knowledge of the defense acquisition environment, and close coordination with business development, capture, technical, and program teams.

Essential Functions:

• Develop and execute customer engagement strategies that support new business growth across space-based remote sensing and related mission areas for core Title 10 customers.
• Serve as a key customer interface for assigned accounts, maintaining relationships and identifying mission needs, acquisition priorities, and emerging opportunities aligned with business area objectives.
• Support business development and capture activities in alignment with the L3Harris Stage/Gate process, helping to mature opportunities and build a qualified pipeline to achieve annual financial objectives.
• Assist capture teams by contributing customer insight, competitive assessments, and win strategy inputs to improve positioning on strategic pursuits.
• Identify new markets, unmet customer needs, and potential pursuits or campaigns relevant to the business area portfolio.
• Analyze Government and customer budget information, procurement activity, and mission trends to support strategic account planning and growth decisions.
• Represent L3Harris at customer meetings, industry events, and related conferences
• Prepare and maintain internal business development documentation, account plans, briefing materials, and pipeline updates in accordance with L3Harris procedures.
• Ability to Travel – up to 25%
• Active Top Secret Clearance

Qualifications:

• Bachelor's Degree with 12 years prior experience, Graduate Degree with 10 years prior experience. In lieu of a degree, minimum of 16 years of prior related experience.
• Experience in Business Development, Capture Management, Customer Account Management, Program Management, or related growth-oriented roles within aerospace, defense, intelligence, or space markets.
• Professional experience engaging with leaders at relevant government agencies, major prime contractors, small and new-space companies
• Experience building customer relationships and supporting opportunity identification, qualification, and shaping activities.
• Prior or current experience with business development and capture processes, including opportunity pipeline development, gate reviews, and transition from opportunity shaping to capture.
• Experience contributing to competitive analysis, customer analysis, win strategy development, and strategic pursuit planning.
• Active Top Secret Security Clearance

Preferred Additional Skills:

• Preferred Clearance: Top Secret with SCI / SAP
• Ability to analyze customer priorities, Government budget data, acquisition plans, and market conditions to inform strategy.
• Strong written and verbal communication skills, including development of internal documentation, briefing materials, and strategic account plans.
• Prior military service or operational experience supporting DoD customers 
• Experience engaging with Service modernization, requirements, or acquisition organizations
• Strong executive-level communication and relationship-building skills
• Must work independently under limited supervision

In compliance with pay transparency requirements, the salary range for this role in California, Massachusetts, New Jersey, Washington, and the Greater D.C. area, Denver, or NYC areas is $146,000.00- $271,000.00. This is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location. L3Harris also offers a variety of benefits, including health and disability insurance, 401(k) match, flexible spending accounts, EAP, education assistance, parental leave, paid time off, and company-paid holidays. The specific programs and options available to an employee may vary depending on date of hire, schedule type, and the applicability of collective bargaining agreements.

L3Harris Technologies is proud to be an Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law.

Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information.

By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions.

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