Technical Author
Tewkesbury, United Kingdom
Job ID 19342L3Harris is dedicated to recruiting and developing diverse, high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers’ mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do.
L3Harris Technologies is the Trusted Disruptor in the defense industry. With customers’ mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security.
Job Title – Technical Author
Job Location – Tewkesbury, UK
Please note, we operate a 65% onsite requirement across the month (average of 3 days per week).
Job ID – 19342
About this opportunity and L3Harris UK
From 11 UK sites, our team of nearly 1,000 people delivers unique capabilities across space, air, land, sea and cyber for military, security and commercial customers across the UK and worldwide.
L3Harris in Tewkesbury and Fleet form part of our ICI division. In the land domain, our T7 and T4 multi-mission robots deliver next-generation remote capabilities and uncompromised performance. We design and manufacture world-leading land force protection systems, cyber and electromagnetic activities (CEMA), electronic warfare (EW) and encryption capabilities. Our cyber capabilities provide an information advantage in the fields of kinetic conflict, cyber warfare, force protection and counterterrorism.
You will be instrumental in creating technical documentation which includes operation manuals, repair and maintenance manuals, assembly instructions, setup guides, and technical bulletins. Day to day you will deliver the publications in the specified format, visit customer locations, and attend meetings, as required. It’s imperative for all documents to conform to program standards and Data Item Description (DID) requirements, if specified. You will work with the engineering team to define the content of the documents.
In this role, you will have primary responsibility for authorship, gather requirements from users/stakeholders and prepare user and program documentation and work closely with technical staff.
A few of our employee benefits are:
- Hybrid working where possible – We operate a 65% onsite requirement across the month (average of 3 days per week)
- Half day finish on a Friday
- 25 days holiday per year (plus bank holidays), increasing with long service and with the opportunity to buy/sell up to 5 days
- Private medical insurance with optional family cover
- Pension scheme of up to 7% employer contribution
- Life Assurance 4x salary (flexible up to 10x)
- Group income protection
- Flexible opt-in extras such as a health care cash plan, dental insurance, gym membership, critical illness cover and cycle to work scheme
- Employee assistance program providing mental health and wellbeing support
What the role will involve
The responsibilities of your role will include the following:
- Write and edit technical and procedural documents including reference manuals and product manuals.
- Determine the type of publication that will best serve the project requirements.
- Meet with engineers, programmers, and project managers to learn about specific products or processes.
- Research product samples to fully understand product.
- Assess the audience needs for whom the technical and procedural documentation is intended; adjusts tone and technical terms used to meet those needs and to ensure understanding.
- Plan writing processes and sets timelines and deadlines.
- Create or work with graphic designers to create diagrams, charts, and other visual aids to assist readers in understanding a product or process.
- Gather feedback from customers, designers, and manufacturers to improve technical documents.
- Establish and communicate standards for information types, structures, and assembly so that content is organised logically with the end-user in mind.
- Provides cost and time estimates for creating technical documents.
- Performs other related duties as assigned.
What you’ll bring
The role requires the following experience and skills:
- Bachelor’s degree or Associate degree in Engineering, or other related field with 2 years’ experience as a Technical Writer (Preferred).
- Experience effectively creating, formatting and editing technical publications and proposals, including writing, editing, and illustrating using MS Office Suite, SQL, XML.
- Experience working with engineers and program management to translate technical information into clear, concise documentation.
- Must be an independent thinker, capable of performing high quality work, both independently and with a team, in a fast-moving environment
- Excellent communication & interpersonal skills
- Excellent organisational skills and attention to detail.
- Ability to present complex data in clear, concise text.
- Proficient with Microsoft Office Suite.
Important to know
Due to the nature of our work many our roles require a UK nationality and the ability to obtain a security clearance. Applicants who accept a conditional offer of employment must meet the requirement of right to work in the UK and must meet eligibility requirements for access to classified information and will be subject to government security checks.
As an equal opportunities employer, L3Harris is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.
We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join L3Harris.
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