Job Title:  Sr. Manager  Supplier Quality and Development

Job Code: 15715

Job Location: Londonderry, NH 

Work Schedule: 9/80 - Employees work 9 out of every 14 days – totaling 80 hours worked – and have every other Friday off

Job Description:

The Sr Manager of Supplier Quality and Development is responsible for leading a supplier quality engineering team to drive quality improvement initiatives, with a focus on supplier quality.  S/he will also be responsible for driving quality strategies to develop a proactive and preventative culture of quality, and ensuring the Quality Management System provides products and services that meet the needs of our customers and business with on-time delivery of quality parts.  Effective collaboration with procurement, manufacturing, design engineering and quality assurance is critical to the role. Duties will include developing, maintaining, monitoring, and issue resolution to ensure compliant parts, support New Product Introduction for product development and launch.  This position is in Londonderry, NH.

Essential Functions:

• Lead team of supplier quality professionals and technicians to manage and improve supplier quality.
• Provide leadership and project management for supplier development and transitions.
• Develop and execute on a strategy to organize, direct and report on all strategic supplier quality-related activities for IVS.
• Work with new and existing suppliers, across the full product lifecycle, to develop, implement, and maintain technical quality assurance systems and activities, to include SPC, Quality Plans, Control Plans, and FMEAs.
• Develop, implement, and monitor supplier performance initiatives, including supplier management, supplier certification, process improvements, supplier forums, audits, and selection activities.
• Collaborate with the IVS Supply Chain, Engineering and Manufacturing Engineering team members to resolve issues and improve overall supplier performance.
• Initiate targeted Zero Defect Plans with suppliers to improve overall quality.
• Manage Supplier Corrective Action Request program to ensure consistency in handling corrective actions by strategic suppliers
• Ensure proper approval and documentation practices are followed for any process, material, or tooling change (SCR - Supplier Change Request) at suppliers.
• Develop and implement supplier surveillance program for critical suppliers.
• Identify, develop or maintain supplier quality KPI’s supporting standard reporting business cadences, including comprehensive Return to Green plans.
• Translate engineering, manufacturing, and quality requirements for outsourced finished products.
• Perform deviation investigations into quality issues arising from supplier activities.
• Responsible for ensuring that effective up-to-date supplier Quality Assurance documentation, procedures and specifications are maintained.
• Promote a culture of continuous improvement and cost reduction with existing and new strategic suppliers.
• Ability to lead and manage problem solving tools such as root cause analysis,8D, DMAIC, VSM, PDCA and CAPA.

Qualifications:

• Bachelor's degree with 12+ years' experience or Graduate Degree with 10 years’ experience in managing Quality Systems, with minimum 5 years Supplier Quality experience.  In lieu of a degree, minimum of 16 years of prior related experience.

Preferred Additional Skills:

• Knowledge of ISO 9001
• Knowledge of Advanced Product Quality Planning (APQP) and Zero Defect Planning (ZDP)
• Previous experience utilizing ETQReliance, Expo Quality Collaboration, and CostPoint
• Hands-on experience with ERP/MRP planning software.
• Lean and Six Sigma experience & certification preferred.

• Understanding and application of domestic and international regulatory requirements