Field Technician A
Remote
Job ID 10670L3Harris is dedicated to recruiting and developing diverse, high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers’ mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do.
L3Harris Technologies is an agile global aerospace and defense technology innovator, delivering end-to-end solutions that meet customers’ mission-critical needs. The company provides advanced defense and commercial technologies across space, air, land, sea and cyber domains. L3Harris has approximately $18 billion in annual revenue and 50,000 employees, with customers in more than 100 countries.
Job Title: Field Technician A
Job Code: 10670
Job Location: Remote (Salt Lake City, UT Preferred)
Schedule: 1st shift 9/80
Job Description:
The Field Technician A is responsible for Installing, operating, maintaining, repairing and modifing equipment. Performs a variety of maintenance and technical support on products such as equipment, integrated systems and subsystems, and software at customer and/or field locations. Troubleshoots and performs diagnostic test of equipment malfunctions. Installs, upgrades and removes products ensuring coordinative engineering field change. Maintains effective customer communications and relations. May provide onsite training of customer support personnel. Responsible for the installation, check out, operation, maintenance and repair and modification of customer equipment and/or software. Performs diagnostic tests to troubleshoot equipment failures.
Essential Functions:
- Up to, but not limited to 50% travel to global locations. Travel may be required with less than 24 hours’ notice.
- Provide basic maintenance and operations training to various size groups at customer destinations.
- Work on call and other functional schedules as required.
- Produce timely and detailed service reports.
- Collaborate with larger Field Services team to plan and implement Field Service initiatives.
- Document processes, knowledgebase articles and update databases for case tracking and issue resolution.
- Maintain issued assets, tools of trade and conduct routine inventory inspections and reports.
- Ability to lift and pull up-to 50lbs.
- Dynamic, positive, and resourceful self-starter who can work independently and drive results.
Qualifications:
- Requires a High School Diploma or equivalent with 0 to 3 years of prior related experience.
- Valid U.S. Driver’s License w/clean record.
- Ability to obtain a U.S. Passport to support international travel projects.
Preferred Additional Skills:
- Technical Degree or Certification(s) in Information Technology, Electronics or Mechatronics Engineering.
- Global travel experience.
- Bi-lingual: English and Spanish.
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Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information.
By submitting your résumé for this position, you understand and agree that L3Harris Technologies may share your résumé, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions.
L3Harris Technologies is proud to be an Affirmative Action/Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law.
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