L3Harris

Job Title: Supervisor, Quality Management

Job Code: 9690

Job Location: Mason, OH

Schedule: 9/80 regular

Job Description:

As a Quality Supervisor you will be responsible for leading a dedicated team of receiving inspectors apart of a bargaining unit.  The ideal candidate will be able to advise on daily tasks, priorities, and guide the team through problem resolution. 

Essential Functions:

• Lead and implement cross training, examining opportunities for process improvement that support meeting daily priorities.
• Manages quarterly financial accountability for the team and ensures daily accuracy of various program charging. 
• Ensures timely completion of employee time keeping, training, employee evaluations, and performance management.
• Maintains a safe work environment by adhering to and enforcing quality standards.
• Provides constructive feedback to team.
• Works crossfunctionally with other leaders to troubleshoot concerns and implement strategies to ensure continuation of daily work.
• May work extended hours to cover employee gaps as needed.

Qualifications:

• Bachelor’s degree and a minimum of 2 years of prior related experience. In lieu of a degree, minimum of 6 years of prior related experience.
• Minimum of 2 years prior experience in a role centered on quality improvement or quality management.
• Minimum of 2 years prior experience or knowledge of TIPQA, Cost Point or similar programs.
• Minimum of 2 years prior experience working with Union Employees and Union Contracts.
• Minimum of 2 years prior experience managing 5 or more employees.

Physical Requirements:

• Potential physical ability to lift 25 lbs. 
• Ability to stand or sit for a few hours at a time.

Preferred Additional Skills:

• Prior experience managing a bargaining unit.
• Leadership certification or prior training.
• Proficient in MS Office and database management.
• Strong communication skills both written and oral.
• Prior account management background.

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