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Senior Specialist, Quality Management Systems

Canadian Forces Base Trenton, Canada

Job ID 11101
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L3Harris is dedicated to recruiting and developing diverse, high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers’ mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do.

L3Harris Technologies is an agile global aerospace and defense technology innovator, delivering end-to-end solutions that meet customers’ mission-critical needs. The company provides advanced defense and commercial technologies across space, air, land, sea and cyber domains. L3Harris has approximately $18 billion in annual revenue and 50,000 employees, with customers in more than 100 countries.

9/80 work schedule available for most U.S. and Canada employees

We are seeking a Senior Specialist, Quality Management Systems in Trenton CFB for the CC-150 Polaris Program.

For more than 10 years, we have been repairing, maintaining and modernizing the CC-150 Polaris fleet operating 3 configurations for DND troop/pax movement, cargo/tanker operations, and VVIP travel. VVIP travel includes the Royal Family, the Governor General, and our Prime Minister.

About your next Challenge as a Specialist, Quality Management System:

  • Under the supervision of the Quality Assurance Senior Manager, the Quality Management Specialist will be responsible for all aspects of the Quality Program on the CC150 in Trenton ensuring the quality of maintenance and regulatory compliance.
  • You will also assume the responsibility of the Safety Management System (SMS) coordination in accordance with Aircraft Maintenance Organization (AMO) policies and procedures.
  • As the Safety Management System Coordinator you will be leading expert in matters relating to aviation safety, organize and run the SMS program and ensure that the SMS Program coordinator, PRM and Accountable Executive are informed of all significant hazards, occurrences, incidents, accidents, risks and deficiencies directly related to aviation safety in Trenton.

What You Will Do: 

Quality Assurance

  • Maintain a Quality Assurance Program;
  • Recommend changes and issuance of the Maintenance Control Document;
  • Approve and oversight of all forms related to Quality Assurance processes;
  • Monitor the issue, approval and control of Aircraft Certification Authorities (ACA), Work Performed (WP) and Receiving
  • Inspection (RI) certification privileges;
  • Provide training recommendations to the PRM, the SDE and department managers as well as ensuring that training records are maintained in accordance with the MCD;
  • Support the L3Harris MAS QA department with the completeness of all audits of the AMO and Accredited Technical Organization (ATO)
  • Ensure that aircraft records and historical data are maintained in accordance with internal, contractual and regulatory requirements; and;
  • Operate the Quality Assurance (QA), Safety Management System (SMS) and Flight Safety (FS) program in accordance with the requirements defined in the MPM, the MCD and related documents.

SMS Aspect (Flight Safety)

  • Organize and keep records of Safety Management System Committee meetings;
  • Communicate & promote Safety Management System awareness;
  • Alert personnel to hazards and their avoidance via e-mails, bulletin boards, website, newsletters, service difficulty reports, industry reports, etc.;
  • Assist the PRM in developing and monitoring annual goals;
  • Investigate and report on hazards, occurrences, and incidents to determine their causes and make recommendations to prevent recurrence;
  • Raise a corrective action request for each event reported in the Corrective Action Report (CAR) database; and
  • Follow-up on the effectiveness of corrective and preventive actions.

Required Skills and Experiences:

  • College degree in aeronautical or relevant experience;
  • Minimum of five (5) years of experience in Aircraft Maintenance;
  • In-depth knowledge of Canadian Aviation Regulations and Safety Management Systems;
  • Deep knowledge of airworthiness and aviation standards including Transport Canada and Canadian Air Force regulations, and civil industry standards including AS9100 and AS9110;
  • Good knowledge of Flight Safety Program for the Canadian Forces and the Flight Safety Information Management System (FSIMS) an asset;
  • Aircraft type endorsement considered an asset;
  • Thorough knowledge of Microsoft Office and Windows environment ;
  • Knowledge of laws and policies related to the environment, health and safety in the workplace;
  • Adaptability, interpersonal skills, strong customer service skills;
  • Experience in quality control, airworthiness or relevant experience in the aeronautical field;
  • Good planning, work organization and priority management skills;
  • Thorough knowledge of laws and policies related to airworthiness and the L3Harris Quality System;
  • Excellent teamwork, collaboration, communication and interpersonal skills.
  • Knowledge of SAP an asset;
  • Knowledge of various problem solving methods (8D for example) an asset;
  • Knowledge of continuous improvement (concepts, methodology) an asset;
  • Bilingualism (French and English) an asset; good oral and written communication skills (English required) or in both languages (French and English);

Eligibility Criteria (mandatory):

  • Must be eligible for registration with the Controlled Goods Program;
  • Must be eligible to obtain and maintain a government of Canada “Reliability” status and/or Level 2 (Secret) security clearance;
  • For on-site positions, our location not accessible by public transport, car/carpooling required.

L3Harris is proud to be an equal opportunity employer and is committed to treating all of its employees and job applicants with respect and dignity and to maintaining a workplace free from discrimination. Anyone applying for a position will be considered without regard to the following: race, national or ethnic origin, colour, religion, age, nationality, ancestry, ethnicity, gender, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability, citizenship status, or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered, or any other characteristic that is protected by applicable human rights legislation.

L3Harris maintains a drug-free workplace and conducts pre-employment drug and alcohol testing and background checks, in accordance with applicable law. Such results are only accessible and viewed by individuals at L3Harris who have direct responsibility in the hiring process. If you fail to report for a drug and alcohol test, refuse to undergo such test or test positive for the presence of drugs or alcohol, the hiring process may be concluded or your offer of employment may be rescinded, in L3Harris’ sole discretion.

L3Harris performs background checks prior to employment as all applicants must be eligible for registration with the Controlled Goods Program and obtain and maintain a positive security assessment. Some positions may require a government of Canada “Reliability” status and/or Level 2 (Secret) security clearance. In addition, L3Harris performs pre-employment substance abuse testing where required.

At L3Harris, we foster an inclusive, equitable and diverse workplace. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. For applicants with disabilities, we will provide you with accommodation so that you have what you need in order to be at your best.

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