Demo Project Coordinator - 16 Month Contract
Waterdown, Canada
Job ID 16604L3Harris is dedicated to recruiting and developing diverse, high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers’ mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do.
L3Harris Technologies is an agile global aerospace and defense technology innovator, delivering end-to-end solutions that meet customers’ mission-critical needs. The company provides advanced defense and commercial technologies across space, air, land, sea and cyber domains. L3Harris has approximately $18 billion in annual revenue and 50,000 employees, with customers in more than 100 countries.
9/80 work schedule available for most U.S. and Canada employees, effective October 24, 2022.
Demo Project Coordinator - 16 Month Contract Opportunity
Ref# 16604
Waterdown, Ontario
About the Role
Inputs and processes orders for materials or merchandise from sales staff or direct customer contact. Maintains customer files with sales contract and other information. Distributes order sheets to respective departments. Coordinates with departments regarding order status, shipping dates, prices, product availability and back orders. Tracks sales shipment, delivery, billing and backlog activities. Interfaces with customers in response to inquiries regarding status of orders. Resolves customer order difficulties and ensures customer requests are handled appropriately and in a timely manner.
Primary Responsibilities
- Receive and Log Asset Requests (AR) and update as required.
- Obtain AR sign-offs
- Work closely with the Demo Project Manager in planning and executing on AR’s.
- Provide status input to Project Manager in alignment for Project Schedules
- Demo, Tradeshow, User Conference, Miscellaneous execution and pick-up:
- Budget Approvals, Bailment Agreements, Insurance Requests
- Interpret Export requirements
- SMS/Shipping preparation admin work
- Ensure fluid communication with Export & Logistics Coordinators
- Post weekly Trade Show and Demo Report
- Coordinate Tech Support requirements with Demo Technical Supervisor
- Coordinate Demo Shipping, Bailment Agreements
- Coordinate US and Canadian Export Permits to support Demo and other Sales Support Activities including Permit usage reporting and Participant Logs
- Ensure trip reports are filed against AR Number for each demo or tradeshow and repair requisitions are raised with CSG if repairs are required
- Track and log AR budget estimates and reconciling with actual to budgeted amounts in supporting the monthly budget forecast and accruals cycle
Required Capabilities
- Proficient in MS Excel, MS Word and MS PowerPoint (MS Office)
- Strong organizational skills with the ability to prioritize workload
- Excellent written, verbal communication and problem solving skills
- Team player attitude; ability to develop strong working relationships with department representatives, managers and support staff
- Ability to deal directly with internal and external customers
- Experience in shipping and way bill tracking
- Strong background in Export Control and Compliance as related to Temporary Export of Sales Demo Assets
- Knowledge in filing and tracking techniques
Desired Education and Experiences
- Requires highly developed job knowledge / skills.
- 2 years post-Secondary / Degree with a minimum of 4 years of prior related experience.
L3Harris performs background checks prior to employment as all applicants must be eligible for registration with the Controlled Goods Program and obtain and maintain a positive security assessment. Some positions may require a government of Canada “Reliability” status and/or Level 2 (Secret) security clearance. In addition, L3Harris performs pre-employment substance abuse testing where required.
At L3Harris, we foster an inclusive, equitable and diverse workplace. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. For applicants with disabilities, we will provide you with accommodation so that you have what you need in order to be at your best.
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