Sr Associate, Network Control (TDM NOS)
Melbourne, Florida
Job ID 17957L3Harris is dedicated to recruiting and developing diverse, high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers’ mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do.
L3Harris Technologies is the Trusted Disruptor in the defense industry. With customers’ mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security.
Job Title: Sr Associate, Network Control (TDM NOS)
Job Code: 17957
Job Location: Melbourne, FL
Job Description:
L3Harris is looking for a TDM Network Control Specialist who will support a large nationwide customer. This individual will be a key member of the Network Operations Control Center (NOCC), and they will closely support the geographically dispersed network and team located throughout North America. The TDM Network Control Specialist will be responsible for being the first line of support for the customer and field team to troubleshoot and assist with developing solutions and support mission-critical programs.
Essential Functions:
- Provide technical support for a large nationwide network which includes monitoring, analyzing, and troubleshooting network problems within Network Operations Control Center (NOCC) utilizing network management and monitoring tools.
- Monitor the alarm conditions on the network to proactively identify and minimize disruption and impact to the FAA network, and perform root cause analysis to determine a plan of action for restoring customer services.
- Employ test methods to analyze channelized/unchanneled T1, T3, utilizing DACs equipment, Ethernet, IP, Frame Relay, ATM, WAN, LAN, SONET, and TDM.
- Assist Local Exchange Carriers (LEC), ILECs, and IXCs to resolve WAN problems, and assist onsite field technicians remotely to resolve local issues.
- This position is part of an onsite 24x7x365 NOCC environment where working rotating shifts is an essential function of the position as required by business needs. Workday schedule flexibility is required. This position is not eligible for remote work due to secure network access requirements.
- Periodically support short-term emergency evacuation to local or remote backup facilities.
Qualifications:
- Bachelor’s Degree and a minimum of 2 years of prior related experience. Graduate Degree or equivalent with 0 to 2 years of prior related experience. In lieu of a degree, minimum of 6 years of prior related experience.
- Bachelor’s degree in Telecommunications, Engineering, Networking, Information Technology
- Minimum of 2 Years layer 1 Troubleshooting experience.
- Minimum of 2 Years networking experience with layer 1, 2, and 3.
- Minimum of 10 Years networking technologies experience with SONET and/or Time Division Multiplexing (TDM).
Preferred Additional Skills:
- Familiarity working with networking technologies such as RF, OSPF, BGP, MPLS, HSRP, ATM, and Frame Relay.
- Experience with Network Management tools such as Cisco Prime SNMPc, Orion, and Netflow.
- Experience in UNIX and Remote Access solutions.
- Experience with call center phone systems and working with geographically dispersed teams.
- Certifications such as Cisco Certified Network Associate (CCNA).
Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information.
By submitting your résumé for this position, you understand and agree that L3Harris Technologies may share your résumé, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions.
L3Harris Technologies is proud to be an Affirmative Action/Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law.
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