Quality Assurance Manager

Mission Networks

Melbourne, VIC

About the opportunity:

L3Harris Technologies is seeking an experienced Quality Assurance Manager to drive the Quality Assurance aspects of the Airservices Australia Enterprise Network Modernization Program (ENMP).  In this role, the Quality Manager will be responsible for the maintaining program compliance with the organisations quality process and procedures.

This is an opportunity to take on unique challenges, expand your skillset and experience, and contribute to Airservices’ industry leading Air Traffic Modernisation initiative.  You will join a great team of talented professionals who take a collaborative approach and enjoy working together.  We are a company on the move with more than five decades of innovative and exceptional performance and have earned our place as a trusted provider to our customers.

Essential Functions:

The Quality Manager reports to the Program Manager and will be responsible for maintaining ENMP program compliance with the required quality standards. Tasks and duties may involve:

• Ensure that the program and staff adhere to the quality system and continues to meet the requirements of ISO 9001 and other relevant standards.
• Ensure that the project continues to maintain independent quality accreditation.
• Act as spokesperson for the project on quality and accreditation matters when required.
• Collaboration with contracts, engineering, operations, supply chain, program leadership, external customer representatives to ensure contractual requirements are met while maintaining quality registers/records.
• Develop/implement an audit schedule/plan to ensure audits are conducted at the appropriate intervals supporting their importance to project while also ensuring compliance to internal/external requirements and standards (ISO 9001 etc.);
• Educate functions on quality requirements/expectations and drive accountability for compliance.
• Program interface for internal/external company audits (leads internal audits)
• Support and verify control of source code, configuration management and change management.
• Incorporate approved suggestions for improvement into the quality system.
• Where elements of the quality system are unworkable, cumbersome or need to change for other reason, ensure that necessary changes are made to the quality system.
• Facilitate & drive RCCA (root cause corrective action) take “ownership” and collaboratively work with team to determine “true” root cause, thus preventing repeat defects.
• Associate defects with COPQ (cost of poor quality) and quantify cost savings associated with defect reduction.

Qualifications:

• Bachelor’s degree in computer science, or a related field, and minimum 4 years of prior relevant experience.
• Formal qualifications in quality control and management.
• Experience in a quality management role, with a clear understanding of ISO-9001 and related standards, and preferably a good knowledge of software and system quality methods.
• Experience with Services subcontracts.
• Motivated self-starter.
• Strong communication skills
• Ability to travel to Customer and Consortium Partner sites to support testing.

Preferred Additional Skills:

• Proficient in the Microsoft Suite of products.
• Engineering qualification, or experience on an engineering program would be well regarded.
• Should demonstrate the Company’s core values of INTEGRITY (Accountable, Ethical, Honest) RESPECT (Safe & Sustainable, Community-minded, Inclusive), EXCELLENCE (Flawless Execution, Customer-Focused, Innovative) in daily work and activities.

About us

L3Harris is dedicated to recruiting and developing diverse, high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers’ mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do.

L3Harris Technologies is an agile global aerospace and defence technology innovator, delivering end-to-end solutions that meet customers’ mission-critical needs. The company provides advanced defence and commercial technologies across air, land, sea, space and cyber domains. L3Harris has approximately $18 billion in annual revenue and 48,000 employees, with customers in more than 100 countries.

A few of our employee benefits are:

• 5 Weeks leave per year
• Flexible annual leave (buy & sell up to 2 weeks)
• Salary continuance insurance (SCI pays 75% of your base salary and bonus for up to
• 2 years)
• Discounted private health insurance
• Life & Total Permanent Disability Cover
• Novated Car Leasing

Important to know:

Due to the nature of our work many our roles require an Australian nationality and the ability to obtain a security clearance. Applicants who accept a conditional offer of employment must meet eligibility.

Eligibility and clearance process information can be found at;

https://www.defence.gov.au/security/clearances/about/overview

L3Harris respectfully requests no agency submissions at this time.