Job Title: Field Technician C 

Job Code: 17679

Job Location: New Orleans, LA 

Job Description:

L3Harris Technologies is looking for a Field Technician that is home based in New Orleans Metroplex or immediate surrounding area, for the Company’s Field Services organization supporting the Federal Aviation Administration (FAA) communications infrastructure.  

Essential Functions:

• This is a support level position requiring a thorough knowledge of the installation, maintenance, and repair of telecommunications related systems and/or equipment, gained through formal education or from considerable and varied experience in working with the installation, service activation, maintenance, and repair of telecommunication systems and devices.

• Responsible for the installation, repair, configuration, test and preventative maintenance of network equipment, telecommunications equipment and/or computers.

• Proficient in Microsoft or UNIX operating systems, and the components of the MS Office Suite. Maintains records on repairs, down time, changes and updates.

Network Knowledge / Skills: 

• Good working knowledge of cable connectors and replacement, such as RJ-11, RJ-45, DB-25, V.35, RS-449

• Have an excellent working knowledge of fiber, working knowledge of Multiplexes, Network topology, Frame Relay, Fractional T-1, SONET Network Technology, ATM, Private Line, Voice and Data applications

• Good working knowledge of power testing, AD and DC including 3 Phase AC. Familiar with configuration and operation of the 24VDC & 48 VDC power supplies.

• Experience with network and circuit testing with T1 Testing Specifications, DS3 Testing, Digital Testing (BERT), and Analog VG Testing within Bell Core Standards.

• Working knowledge and usage of various network test equipment:  JDSU HST, Ameritech AM5XT, Sage 935, Digital Oscilloscope, Halcyon 704A, Para-scope or other T1/DS3 Test sets.

Computer Knowledge / Skills: 

• Perform basic software troubleshooting and diagnostics,

• Serve as the point of contact for unresolved problems from the Help Desk or NOC.

• Install hardware and software including operating system and office applications,

• Responsible for providing computer hardware, software and network technical support to end-users,

• Assists with setup and configuration of system hardware and software. 

• Microsoft Office suite.

Qualifications:

• AA/AS degree plus 2-4 years of Telecommunications and/or 6-8 Network Engineering experience is required

• Possess and maintain a valid Driver’s License, and a satisfactory driving record, as conditions of initial (and continued) employment.

• This position requires the candidate to be able to obtain a Secret security clearance. In order to obtain a clearance, you need to be a US Citizen and show proof of citizenship.

Preferred Additional Skills:

• Network+, CCNA, CCNP, CCNA Wireless, A+

• Ability to work from home, in an “on-call” status.

• Must have the ability to obtain and maintain active DOD Secret Clearance

• Capable of lifting 70 pounds

• Must be willing to travel (up to 100% of the time) to remote sites within a 4-hour drive circle of base location. Technicians may be asked to travel outside of their assigned region, as needed. 

• Possess and maintain a valid Driver’s License, and satisfactory driving record, as conditions of initial (and continued) employment

• Capable of utilizing ladders, and step stools, to reach heights of approx. 10 feet

• Willingness and/or ability to work outside regularly scheduled hours to meet operational needs and to respond to after-hours emergency calls as required.

• Excellent customer service skills.

• Ability to work in high stress and visibility environment.

• Professional appearance

In compliance with pay transparency requirements, the salary range for this role is $51,000- $94,500. This is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location. L3Harris also offers a variety of benefits, including health and disability insurance, 401(k) match, flexible spending accounts, EAP, education assistance, parental leave, paid time off, and company-paid holidays. The specific programs and options available to an employee may vary depending on date of hire, schedule type, and the applicability of collective bargaining agreements.

Please be aware many of our positions require the ability to obtain a security clearance.  Security clearances may only be granted to U.S. citizens.  In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information.

L3Harris Technologies is proud to be an Affirmative Action/Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law.