L3Harris

Job Title: Senior Sales Account Manager

Job Location: Remote

Job Code: CS20231402-97045

Job Schedule: 9/80

Job Description:

L3Harris’ Communication Systems segment is currently seeking a Senior Specialist, Sales/Account Manager to join our team. This position will be based in the Central US.

Position Overview:

This person will contribute to the company’s success by building strong business relationships with new and existing customers in Public Safety markets while ensuring client satisfaction and issue resolution. This role will report directly to the Senior Manager, Sales/Account Management and is responsible for successfully identifying areas for strategic growth and expansion with existing client base and developing a sales strategy to prospect new accounts in the Public Safety market.

Essential Responsibilities:

• Provide complete and appropriate solutions for every customer to boost top-line orders growth, customer acquisition levels and profitability. Play an integral part in maintaining and generating sales that will turn into long-lasting relationships.
• Building relationships with assigned accounts, as well as develop new accounts, team with all aspects of the customer’s organization, which includes Police command staff, Fire command staff, police and fire end users, IT/radio departments, contracts, and others. Skills required to build relationships across an account include creative thinking, articulating a clear vision and generating enthusiasm, to impact all business groups.
• Selling at the most strategic level within the account and implementing a broad sales strategy for earning customer acceptance and service implementation.
• Monitors and oversees all projects within portfolio of assigned accounts to ensure client satisfaction and issue resolution
• Expands the relationships with new and existing customers by continuously proposing solutions that meet their objectives
• Achieves agreed upon sales targets and outcomes within schedule on Public Safety and Professional Communications (PSPC) products, services and solutions with new and existing customers
• Develops and enhances client relationship with a specific focus on advancing and supporting customer relationships with assigned accounts
• Manages opportunities in all stages of the sales funnel to include performing cost-benefits and needs analysis of existing customers
• Establishes, develops and maintains positive business and customer relationships with all levels of management
• Assists customers and internal partners in achieving quarterly and annual business goals and objectives while ensuring successful delivery of programs in a timely manner
• Completes high quality, timely and accurate communications and administrative responsibilities including but not limited to: activity and expense report submission, customer management tool updates, attending meetings, forecasting and sales plan information
• Participates on and may lead cross-functional teams to meet business objectives
• Provides updates to senior sales/operations staff of any accounts concerns, financial status or other matters as applicable

Basic Qualifications:

• Bachelor’s degree and 6 years of related experience or Graduate degree with 4 years of related experience

Preferred Qualifications:

• Professional Experience in the LMR, Law Enforcement or Wireless industry
• Experience in selling communications equipment and services to Utilities or transit agencies.
• Professional Experience in a utility or transit agency as a manager or technical professional.
• Experience in large capture pursuits- $10M or greater