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Lead, Sales/Account Mgmt

Job ID CS20213004-60601
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Our Business and Operations team has an unwavering focus on our commitment to excellence in everything we do. They’re the backbone of our ability to deliver mission solutions with speed, innovation and flawless execution.

  • Full Time
  • Level: Varies
  • Travel: None
  • Glassdoor Reviews and Company Rating

Success Profile

What makes a successful Business and Operations team member at L3Harris?
Check out the traits we’re looking for and see if you have the right mix.

  • Collaborative
  • Detail-Oriented
  • Influential
  • Organized
  • Strategic
  • Technical


My favorite part of working for L3Harris is knowing that the parts that I procure go into products that help save lives.

Lizzie, Procurement Associate, Rochester, NY

L3Harris Work Perks

  • Career

  • Dress For
    Your Day

  • Tuition

  • Flexible

  • Parental

  • Adoption Cost

Job Description

L3Harris is dedicated to recruiting and developing diverse, high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers’ mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do.

L3Harris Technologies is an agile global aerospace and defense technology innovator, delivering end-to-end solutions that meet customers’ mission-critical needs. The company provides advanced defense and commercial technologies across air, land, sea, space and cyber domains. L3Harris has approximately $18 billion in annual revenue and 48,000 employees, with customers in more than 100 countries.


Job Title - Sales Account Manager

Job Location – Lynchburg, VA (Remote)

Job Code: CS20213004-60601

Job Description:

  • Responsible for monitoring and overseeing all projects within portfolio of assigned accounts to ensure client satisfaction and issue resolution. 
  • Identifies areas for strategic growth and expansion with existing client base. 
  • Provides complete and appropriate solutions for every customer to boost top-line revenue growth, customer acquisition levels and profitability. 
  • Plays an integral part in maintaining and generating sales that will turn into long-lasting relationships. 
  • Communicates and executes on winning market plans and capture strategies with existing customers and new customers after transitioning to account management stage. 
    • Monitors and oversees all projects within portfolio of assigned accounts to ensure client satisfaction and issue resolution
    • Expands the relationships with existing customers by continuously proposing solutions that meet their objectives
    • Achieves agreed upon sales targets for Public Safety and Professional Communications (PSPC) products, services and solutions with existing customers
    • Develops and enhances client relationship with a specific focus on advancing and supporting customer relationships with assigned accounts
    • Manages opportunities in all stages of the sales funnel to include performing cost-benefits and needs analysis of existing customers
    • Establishes, develops and maintains positive business and customer relationships with all levels of management
    • Assists customers and internal partners in achieving quarterly and annual business goals and objectives while ensuring successful delivery of programs in a timely manner
    • Completes high quality, timely and accurate communications and administrative responsibilities including, but not limited to: activity and expense report submission, customer management tool updates, attending meetings, forecasting and sales plan information
    • Participates in and may lead cross-functional teams to meet business objectives
    • Provides updates to senior sales/operations staff of any accounts concerns, financial status or other matters as applicable
    • Requires extensive travel (50+%) with periods of week-long absences

Basic Qualifications: 

  • Bachelor’s Degree and minimum 9 years of prior relevant experience. Graduate Degree and a minimum of 7 years of prior related experience
  • 9+ years of experience in a sales role aligned with the above responsibilities
  • 9+ years of experience managing sales in business to business or business to government sales with multi-decision processes; programs, services or systems in a technology company; communication systems in U.S. Government, public safety, utilities, or transportation markets; or selling critical communication solutions in U.S. Government, public safety, utilities, or transportation markets

Preferred Qualifications:  

  • Proven experience in selling technology solutions to the U.S. Government/Federal Civilian Agency preferred
  • Proven experience in building and sustaining strong strategic relationships
  • Proven experience in consultative selling
  • Strong knowledge of market competitors and market technology
  • Proven experience in developing and executing robust sales plans
  • Demonstrated ability to optimize territory growth
  • Strong negotiation skills
  • Domain industry experience in public safety market with knowledge of the buying and funding process of the market
  • Experience with information and/or communication technologies
  • Familiarity with Customer Relationship Management (CRM) tools to build productive business professional relationships
  • Proven long-term track record of successful client relationship management and business development
  • Ability to perform competitive assessments, identify attractive solution positions and articulate clear and concise value propositions 
  • Ability to conduct sales and product presentations and marketing activities including participation in tradeshows and conferences
  • Strong process orientation and experience in selling programs such as Target Account Selling, Shipley or Miller-Heiman
  • Ability to function and influence at the executive and management levels within an organization
  • Ability to work independently and adapt to changing business priorities while focusing on the success of the team
  • Ability to manage time with minimal supervision, think strategically and act tactically in a dynamic environment
  • Excellent interpersonal and communication skills; listening, verbal and written
  • Proficient in using Microsoft Office Applications

Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information.

By submitting your résumé for this position, you understand and agree that L3Harris Technologies may share your résumé, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions.

L3Harris Technologies is proud to be an Affirmative Action/Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law.

L3Harris Technologies is an E-Verify Employer. Please click here for the E-Verify Poster in English or Spanish. For information regarding your Right To Work, please click here for English or Spanish.

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