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Customer Service Point of Issue Technician – CSPI (Patricia Bay)

North Saanich, British Columbia Job ID 114937
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L3Harris is dedicated to recruiting and developing diverse, high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers’ mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do.

L3Harris Technologies is an agile global aerospace and defense technology innovator, delivering end-to-end solutions that meet customers’ mission-critical needs. The company provides advanced defense and commercial technologies across air, land, sea, space and cyber domains. L3Harris has approximately $18 billion in annual revenue and 48,000 employees, with customers in more than 100 countries.

L3 Technologies MAS, located in North Saanich (Patricia Bay) (BC), is a subsidiary of L3Harris Technologies, Inc.

As Customer Service Point of Issue Technician – CSPI at L3 MAS you will:
Reporting directly to the CFO Site Supervisor, the Tooling Attendant (Customer Service Point of Issue Technician – CSPI) is responsible for the issue of parts, consumables, Support and Test Equipment (STE) and tools required for the performance of aircraft maintenance tasks and, for the acceptance and processing of those items returned to the CSPI.

Essential Functions:

  • Returning parts, consumables, STE and tools from the CSPI to the integrated warehouse, including proper identification and serviceability status;
  • Receive from the integrated warehouse those parts, consumables, STE and tools brought in support of identified maintenance task activities;
  • Issue the required parts, consumables, STE and tools to DND technicians as per the identified maintenance tasks;
  • Ensure all material issued are in apparent serviceable condition and that necessary documentation where applicable accompanies the material;
  • Accept the return by the customer of parts, consumables, STE and tools following the completion of maintenance tasks ensuring return tags are properly documented by the customer when applicable;
  • Inspect and record the serviceability of STE and tools returned to the CSPI;
  • Re-inventory at the CSPI those STE and tools so assigned;
  • Accurately and safely putting-away material in its assigned location;
  • Maintain a record and necessary documentation of all issue and return activities to and from the customer, including performing the electronic acceptance related to the part issue and return process.

Qualifications:

  • Technical college diploma in aircraft mechanics or equivalent;
  • A minimum of five (5) years of aircraft maintenance experience or equivalent;
  • Familiarity with military operations;
  • Possess excellent communication skills;
  • Function effectively in English (verbal and written);
  • Computer literate (mandatory);
  • Working knowledge of MS office suite;
  • Soft skill: being a team player, resourceful, organized, being capable to prioritize in an short delay environment, customer oriented;
  • Have strong problem solving skills.

Operational requirements:

  • Must be eligible for registration to the Controlled Goods Program;
  • Must be eligible to obtaining and maintaining the government of Canada’s “Reliability” status and Level 2 (Secret) security clearance;

L3Harris Technologies is an agile global aerospace and defense technology innovator, delivering end-to-end solutions that meet customers’ mission-critical needs. The company provides advanced defense and commercial technologies across air, land, sea, space and cyber domains. L3Harris has approximately $18 billion in annual revenue, 48,000 employees and customers in more than 100 countries. L3Harris.com

L3Harris is dedicated to recruiting and developing diverse, high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers’ mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do.

At L3 MAS you will:

  • Contribute to the continuous improvement of the company and be recognized for your impact;
  • Enjoy a flexible work schedule allowing you to conciliate work-life balance;
  • Participate in gathering sports and social activities organized by the staff for the staff;
  • Benefit from a Comprehensive Employee Benefits Package, including a customizable group insurance plan that fits your needs and lifestyle, and a Group RRSP with contribution match-up.

L3 Harris Technologies is proud to be an Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, provincial or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law.

We thank all applicants for their interest but only those selected for an interview will be contacted.

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