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Director, Operations Management

Hamilton, Ontario Job ID 115309
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L3Harris is dedicated to recruiting and developing diverse, high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers’ mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do.

L3Harris Technologies is an agile global aerospace and defense technology innovator, delivering end-to-end solutions that meet customers’ mission-critical needs. The company provides advanced defense and commercial technologies across air, land, sea, space and cyber domains. L3Harris has approximately $18 billion in annual revenue and 48,000 employees, with customers in more than 100 countries.

Senior Manager, Operations Management


Waterdown, Ontario


As a subsidiary of L3Harris Technologies and within the Integrated Mission Systems Segment, the WESCAM division develops the most advanced optical sensor and targeting systems for global defense and military sectors, National Security, Search & Rescue and Airborne law enforcement agencies. From long-range covert surveillance missions to search and rescue operations, our MX-series systems, and the mission systems solutions they are a part of, produce stabilized high-magnification electro-optical and infrared images from airborne, marine and ground based platforms, enabling our customers to see first and act first.

Primary Responsibilities

  • Accountable for organizing, planning and implementing the manufacturing and service plans for Waterdown including production deliverables and production assembly operations for a team of 300+ employees.
  • Assist senior leadership in formulating strategic plans and take the lead role to implement the approved plans
  • Establish 1 and 2-year operating plans (budgets) necessary to achieve the goals of the overall strategic plan with least amount of overhead and raw material costs.
  • Ensure all staff are aligned with L3Harris’ mission, vision, values, goals and the overall objectives
  • Responsible for executing a continuous improvement program and achieving corresponding savings
  • Defines, schedules, and manages all cost proposal activities for manufacturing related elements of proposals.
  • Direct key manufacturing personnel and collaborate with key staff in Quality and Program Management
  • Ensure compliance to Environmental health & Safety and security guidelines
  • Ensure the quality of manufactured items is in conformance with AS9100 certification and appropriate procedures are followed
  • Initiate and coordinate major projects (e.g. plant layout changes, capital equipment installs, major repairs, etc)
  • Review monthly results with senior leadership to evaluate progress toward achievement of operating plans. Identify and implement appropriate business metrics to monitor performance and communicate with staff.
  • Ensure customer satisfaction through delivery of high quality products and services on time and at BOM cost. Take corrective action in case of any product or related quality problems which impact on customer satisfaction.
  • Manage, mentor and train staff as appropriate. Recommend staff for promotion/increased responsibility or change in duties as appropriate. Conduct associated staff performance reviews.

Required Capabilities

  • Skills in general and strategic business management, innovative and visionary planning, and decision making, effective leadership, communication and customer relations
  • Preparation of operating plans and budgets
  • Execution to plans to achieve the Master Schedule production
  • Detail knowledge of Six Sigma / Lean methodologies
  • Strategic thinker with demonstrated ability to implement pragmatic and effective solutions
  • Excellent communication skills within all level of the organization.
  • Effective listener, clear, concise, candid speaker that inspires others.
  • Builds a culture of transparency and integrity.
  • Leads by example and fosters ethical behavior within the team
  • Takes coaching well.
  • Proven experience in attracting, developing and retaining talent.
  • Team builder that fosters collaborative relationships and innovation.
  • Encourages diversity of thought and perspective.
  • Demonstrated leadership experience in a matrix environment.
  • Strong business acumen and gets results.
  • Credible and commands presence
  • Excellent planning and execution skills.

Desired Education and Experiences

  • Business/Technology Degree or Diploma in Operations Management
  • 10+ years of Production Management in a manufacturing environment
  • Knowledge of precision optics is an asset

About L3Harris Technologies

In July 2019 – L3 Technologies and Harris Corp merged to become L3Harris Technologies, becoming an agile global aerospace and defense technology innovator, delivering end-to-end solutions that meet customers’ mission-critical needs. The company provides advanced defense and commercial technologies across air, land, sea, space and cyber domains.

Our customers perform on the world’s most challenging front lines. They trust us to keep them prepared for what’s next. We combine speed, innovation and flawless execution to give people confidence and security in the world ahead.

As we relentlessly pursue new ideas, we know that everything we bring to market must deliver, without fail, every time. The urgency of our quest is matched by our commitment to the people we serve. In a world of ever accelerating change, threat environments move fast. We move forward faster, delivering industry-leading value.

Organized into four segments – Integrated Mission Systems, Communications Systems, Space & Airborne Systems and Aviation Systems – L3Harris Technologies employs over 50,000 people worldwide in over 130 countries with annual revenues approximately $17 billion.

To learn more, visit

Our work environment is both challenging and dynamic – our physical environment is state of the art. Here’s what you can expect by joining L3Harris WESCAM:

    • Brand new, custom-built 330,000 sq ft Engineering and Production facility atop the Waterdown escarpment in Hamilton
      • Click HEREfor directions to our new facility
    • Close to hiking paths along the Bruce trail
    • Every other Friday off (paid – with our rare 9/80 work schedule)
    • 18000 sq ft subsidized Café including 12 mini- Café areas throughout the complex
    • Free 10,000 sq ft on-site gym
    • Free wellness programs
    • Free fruit, bagels and coffee
    • Remote /hybrid work options, hoteling stations providing flexibility and multiple work options
    • Wellness rooms – first aid, prayer, mother’s room and quiet zones
    • Work / Life balance
    • Real opportunities for growth and development
    • A diverse and inclusive working culture
    • Everyone’s role at L3HARRIS WESCAM contributes to protecting people’s lives

Googlemaps that will show you your commute to our new site:

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