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Senior Associate, System Administration 2

Greenville, Texas

Job ID IMS20212608-68302
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Overview

On the L3Harris team, your job is to secure the world. We don’t work here just for the advanced technology and equipment: We work here because we know what – and who – we’re protecting. From families to the intelligence community, and from our climate to our men and women in uniform – we’re making the world a safer place. Working with the L3Harris's engineering team, you'll join our team of qualified, diverse individuals and work in a fast-paced environment with high expectations, global scope, and a collaborative team setting.

  • Full Time
  • Level: Experienced
  • Location: On Site
  • Glassdoor Reviews and Company Rating

Job Description

L3Harris is dedicated to recruiting and developing diverse, high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers’ mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do.

L3Harris Technologies is an agile global aerospace and defense technology innovator, delivering end-to-end solutions that meet customers’ mission-critical needs. The company provides advanced defense and commercial technologies across air, land, sea, space and cyber domains. L3Harris has approximately $18 billion in annual revenue and 48,000 employees, with customers in more than 100 countries.

Description:

Job Title: Senior Associate, Systems Administration

Job Code: IMS202608-68302

Job Location: Greenville, TX

Job Description: The purpose of this position is to provide advanced level assistance for problem resolution for PCs to include hardware and software troubleshooting to end users, employing a high degree of customer service, technical expertise and timeliness. Installs, configures and maintain desktop systems, laptops, workstations, etc.

Diagnose computer hardware, network systems, and computer software programs accurately and quickly. First line of help when customers encounter problems or defects with products and programs. Also, willingness to learn new aspects of IT infrastructure in a fast past environment.

Responsibilities:

  • Function as internal customer service contact for IT organization via walk-ups, ticketing system, and phone support.
  • PC, laptop, and printer hardware maintenance, troubleshooting, and/or repair.
  • Install, configure, and maintain computers using Windows 10, and various Windows Server operating systems.
  • Responds to questions of users concerning internal technology. Including, but not limited to: Desktops, Laptops, Printers, IP Phones, and connectivity within the company network.
  • Able to work independently, manage time efficiently, prioritize, and quickly learn new technologies.
  • Ensures placement of all new PC’s and other technology and assist staff members in any type of facility relocation and network changes.
  • Can handle basic level escalations, but must recognize when to escalate higher-level problems to appropriate individuals.
  • Takes ownership of the problem and follows through on resolution with end users and other pertinent IT staff.
  • Enters and tracks support calls and walk-ups in the help desk trouble ticketing system.
  • Will need to work well in a team environment.

QUALIFICATIONS:

  • 3 to 5 years of Desktop, Server, IT support experience.
  • Degree not required, but a plus.
  • Microsoft certification not required, but a plus.
  • Security Plus certification will eventually be required.
  • Secret Clearance will eventually be required.
  • Proficiency with using Windows 7, Windows 10, Hyper-V Manager, and various Windows Server OS’.
  • Willingness to take on new tasks and grow in knowledge.
  • Technical understanding of the Internet, URLs, and email.
  • Experience with various applications including LAN/WAN, Active Directory, Group Policy, and networking.
  • Good strength with Network printers and Print Servers.
  • Familiar with Dell Desktops, Dell Servers, and Dell related hardware.
  • Possession of strong written and oral communications and problem solving skills required. Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to effectively and pleasantly present information and respond to questions from managers, clients, and customers.


Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information.

By submitting your résumé for this position, you understand and agree that L3Harris Technologies may share your résumé, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions.

L3Harris Technologies is proud to be an Affirmative Action/Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law.

L3Harris Technologies is an E-Verify Employer. Please click here for the E-Verify Poster in English or Spanish. For information regarding your Right To Work, please click here for English or Spanish.

Success Profile

What makes a successful Systems Engineer at L3Harris?
Check out the traits we’re looking for and see if you have the right mix.

  • Analytical
  • Collaborative
  • Leader
  • Problem Solver
  • Strategic
  • Technical

Quote

Flexible work schedule, paid overtime, cool technology, no micromanagement, nice campus, fun co-workers

Systems Engineer

L3Harris Work Perks

  • Health

    • Medical with a High Deductible and traditional PPO plan options, as well as, vision and a full array of supplemental health benefits
    • A doctors' service to help with referrals and second opinions for you, your family, and parents

  • Family

    • 4 weeks of paid parental leave for moms and dads
    • Fertility treatment
    • Subsidized backup childcare and eldercare
    • Adoption assistance - $5,000 per adoption/$15,000 per employee
    • Pet insurance

  • Well-Being

    • No cap to your PTO time (for exempt employees)
    • Dress for your day - wear what works for you at work
    • Legal plan for you, your family, and parents
    • Discount platform

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