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Senior Collections Specialist

Job ID 114231
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L3Harris is dedicated to recruiting and developing diverse, high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers’ mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do.

L3Harris Technologies is an agile global aerospace and defense technology innovator, delivering end-to-end solutions that meet customers’ mission-critical needs. The company provides advanced defense and commercial technologies across air, land, sea, space and cyber domains. L3Harris has approximately $17 billion in annual revenue, 50,000 employees and customers in more than 130 countries. L3Harris.com

About L3Harris Technologies

L3Harris Technologies is an agile global aerospace and defense technology innovator, delivering end-to-end solutions that meet customers’ mission-critical needs. The company provides advanced defense and commercial technologies across air, land, sea, space and cyber domains. L3Harris has approximately $17 billion in annual revenue, 50,000 employees and customers in more than 130 countries. L3Harris.com

L3Harris is dedicated to recruiting and developing diverse, high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customer's mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do.

Essential Responsibilities 
  • Oversee all daily credit and collections operations for customers
  • Establish policies, practices and systems to improve cash flow and reduce receivables.
  • Manage the collection of all past due accounts and report collection status to senior management
  • Establish and maintain close working relationship with Program Management, Sales Directors and Senior Management to support company collection efforts while balancing the maximizing of revenues with minimizing collection risk.
  • Assessment of creditworthiness of potential customers and periodic credit reviews of existing customers
  • Monitor customer account credit limits, holds and aging of receivables, communicate to the necessary parties when an account is over its limit.
  • Take the lead on strategic customer accounts and address customer disputes concerning billing by liaising with appropriate department to resolve escalated issues.
  • Optimize collection strategies across multiple methods of contact
  • Facilitate weekly customer accounts meeting.
  • Perform collection procedures on escalated credit issues and determine appropriate collection action once these internal efforts are exhausted.
  • Evaluate and prepare analysis to determine the amount of Bad Debt Reserve and recommend adjustments as required.
  • Meet defined corporate metrics surrounding collections
  • Other related duties as assigned.
#LI-KD1           
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Qualifications
  • Minimum 5 years’ Credit and Collections experience with direct experience with International collections
  • Bachelor’s degree in Business Administration, Accounting or Finance strongly preferred.
  • CCP (Certified Credit Professional) designation or equivalent work experience
  • Experience with credit scoring systems and credit reporting agencies.
  • Excellent working knowledge of Microsoft Office and understanding of computerized accounting systems.
  • Excellent verbal and written communication skills.
  • Positive and personable attitude.
  • Strong problem-solving skills with good organizational, time management and prioritizing skills
  • Ability to work in a fast-paced environment.
  • Assertive in following up with customers and using different strategies to collect receivables.
  • Excellent negotiating skills, conflict management and problem solving.
  • Strong analytical skills with the ability to interpret financial information
  • Strong working knowledge of credit principles and best practices
  • Presentation skills and ability to lead meetings
 
 
 
Life at L3HARRIS WESCAM
 

A subsidiary of L3Harris Technologies – WESCAM develops the most advanced optical systems for global defense and military sectors, Homeland Security, Search and Rescue and Airborne law enforcement agencies worldwide. From long- range covert surveillance and targeting missions to search and rescue operations, our MX-series systems, and the mission systems solutions they are a part of, allow our customers to see first and act first.

Engineered with advanced EO/IR technology and over 40 years of superior gyro-stabilization experience, WESCAM’s MX™-Series has been proven in-theater, and controlled the battle space from every altitude. With thousands of systems fielded worldwide, L3 Harris WESCAM’s systems can be found on over 200 different types of platforms, including fixed-wing, rotary-wing, UAV and aerostat airborne platforms, numerous surface vehicles and marine-based platforms.

L3Harris WESCAM is proud to have been named a 2020 Top Employer in Hamilton-Niagara as well as one of Canada’s best Employers for Recent Graduates.  Find out more at: https://reviews.canadastop100.com/top-employer-l3-wescam

 
 

Our work environment is both challenging and dynamic – our physical environment is state of the art. Here’s what you can expect as an L3Harris WESCAM employee

  • Every other Friday off (paid – with our rare 9/80 work schedule)
  • Free on-site gym
  • Free wellness programs
  • Free fruit, bagels and coffee
  • Subsidized cafeterias
  • 26 acres of forested land with hiking and biking trails in the heart of Burlington
  • Sports and extra-curricular teams and activities
  • Employee events such as Rib Fest and Golf Tournament
  • Work/Life balance that is supported
  • Real opportunities for growth and development
  • A diverse and inclusive working culture
  • Everyone’s role at L3HARRIS WESCAM contributes to saving people’s lives
Diversity & Inclusion
 

We believe that diversity among our employees makes us a stronger organization.

 

We are committed to diversity and inclusion within our L3Harris WESCAM family, and our community by welcoming and encouraging applications from anyone interested without regard to race, colour, religion, gender, sexual orientation, gender identity, national origin, age, disability, protected veteran's status, Aboriginal status or any other legally-protected groups. For people with disabilities, we work with you throughout the recruitment process to ensure you have what you need in order to be at your best. If you require any accommodation for any part of the recruitment/interview process, or as you begin you career with us just let us know and we will take care of you. 

 

This job description is not intended to be an all-inclusive list of responsibilities, skills, efforts or working conditions associated with this job. Management reserves the right to modify, add or remove duties as necessary.


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