Job Title: Associate, Network Planning Engineer

Job Code: 15512  

Job Location: Melbourne, FL

Job Description:

Support L3Harris My Florida Network-2 (MFN-2) Telco engineering team as an associate Network engineer working with telecommunications industry vendors/partners to provide products or services such as access bandwidth required to fulfill program orders. In this role, the applicant must have current knowledge of Telecom industry ordering practices including new installations, changes and disconnection of products. Critical job duties include examining and processing orders, tracking deliveries and performing data organization and entry tasks required to monitor and communicate progress of orders while collaborating with technical teams to solve problems as quickly as possible. As a Telco Network engineer, applicant must possess strong time management skills and an understanding of basic software applications.

Essential Functions: 

• Order and coordinate all necessary vendor telecommunication products and services to fulfill Department of Management Services (DMS) order requirements on the MFN-2 network
• Collaborate with field management personnel to ensure access/transport circuits are delivered in accordance with expected delivery intervals
• Provide and maintain regular circuit status within implementation databases/software tools while communicating with program management and field management supporting on-time delivery of orders
• Liaison to telecommunication vendor provisioning teams resolving administrative and/or technical issues for active orders
• Write, submit, process and coordinate all provisioning related documents (Telecom Service Orders-TSO/PONs, Supplements, LOA/CFAs, DLRs, and Access Carrier Reports, etc.) to/from all carriers as required
• Provide support as needed to service delivery teams during acceptance testing and turn-up of MFN-2 program services
• Contribute to continued development of new and existing procedures supporting ordering, provisioning and delivery of telecommunications products and services
• Provide data analysis of existing and ordered circuit inventories ensuring data integrity and accuracy
• Troubleshoot and resolve backbone and customer routing issues
• Implement solutions that support customer visions and objectives
• Participate in inter program initiatives and discussions to resolve technical challenges
• Create and maintain documentation and training for engineering and NOC teams
• Maintain operational excellence of network system and components to exceed customer expectations
• Define and implement best practices for network and capacity management
• Identify areas of opportunity for automation and network optimization

Qualifications:

• Bachelor’s Degree with 0 to 2 years of prior related experience. In lieu of a degree, minimum of 4 years of prior related experience.
• Basic domain knowledge and understanding of LEC/CLEC connectivity and infrastructure
• Knowledge of telecommunications carrier ordering systems and processes
• Experience with database modeling software such as DICE

Preferred Additional Skills:

• CCNA Certification or equivalent work experience preferred
• Strong knowledge of all MS Office suites
• Strong data analytical background, identifying patterns, determining root causes
• Strong written and verbal skills, including enhanced capacity for multi-tasking
• Strong organization skills and process oriented