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Senior Specialist, Technical Support Engineer (Wideband Global SATCOM)

Colorado Springs, Colorado

Job ID 16440
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L3Harris is dedicated to recruiting and developing diverse, high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers’ mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do.

L3Harris Technologies is the Trusted Disruptor in the defense industry. With customers’ mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security.

Job Title: Senior Specialist, Technical Support Engineer (Wideband Global SATCOM) – Level 4

Job Code: 16440

Job Location: Colorado Springs, CO (Onsite)

Job Description:

L3Harris Technologies Inc. is seeking an experienced Technical Support Engineer to join our team in supporting the Wideband Satellite Communications Operations and Technical Support II (WSOTS II) Contract.  This position is the Wideband Global SATCOM (WGS) Subject Matter Expert (SME). The WGS SME provides technical services to the Wideband Consolidated Satellite Communications (SATCOM) Systems Expert (C-SSEs). The candidate must have knowledge of MILSATCOM C2 systems, SHF SATCOM, and will work in accordance with the Multilateral Memorandums of Understanding (MOUs) and various Communications Agreements/Arrangements between the US and its International Partners and Allies. The WGS SME the following IAW established processes and in support of Wideband C-SSE and SSE operations and technical assistance missions.

Essential Functions:

The Logistics Specialist duties include but are not limited to:

  • Provide transmissions management and network management of Wideband SATCOM Operational Management System (WSOMS) and other MILSATCOM C2 programs.
  • Serves as technical consultant for transmissions management and control for the Wideband Global SATCOM (WGS) system.
  • Assist with the development/coordination of policy and plans for the WGS program.  Develop definitive technical solutions that consider systems architecture, interoperability, interfaces, protocols, networking, expansion potential and overall end-to-end compatibility.
  • Participates as consultant, advisor, or member in various Department of Defense (DoD), Joint, and Military Department (MILDEP) planning and working groups.
  • Analyze, evaluate, and recommend solutions to future communications and automation operational challenges using knowledge of satellite communications systems and their relationships to other telecommunications networks.
  • Provides technical and operational planning, system configuration and operational mission support.
  • Develops technical and management comments reflecting the command position with respect to Army and joint actions, interface with other command and higher authority. 
  • Assists in managing Wideband SATCOM ground segment for transition to current/future satellites through concept, development, testing, procurement, production, and fielding.
  • Works at a senior level to define and integrate strategic direction for Wideband programs having long-term effects.
  • Develops/presents briefings to convey strategic vision or organizational policies.
  • Recommends decisions and policies in planning for new Wideband SATCOM program requirements.
  • Travel up to 25%.

Qualifications:

  • Active Top Secret security clearance, with SCI eligibility.
  • Bachelor’s Degree and minimum 6 years of prior relevant experience. Graduate Degree and a minimum of 4 years of prior related experience. In lieu of a degree, minimum of 10 years of prior related experience.
  • Specific experience with the Global SATCOM Configuration Control Element (GSCCE) and Wideband SATCOM Operations Center (WSOC) operations is required.
    • Must have a minimum of 5 years Military SATCOM experience, with an emphasis on network control and satellite (ground equipment and spacecraft) operations.
    • Ability to act as liaison between the diverse WSOTS II customer base, contractor personnel, and OEM engineers.
  • DoD 8570.01-M IAT Level 2 certification (e.g. Security+), or the ability to obtain certification within 60 days of hire.
  • Experience using Microsoft Office products.

Preferred Additional Skills:

  • Experience in working in a dynamic, fast paced, team-oriented environment.
  • Working knowledge of Risk Management Framework (RMF) and cybersecurity requirements.
  • Previous experience supporting DoD/government customers.
  • Excellent people skills to include collaborating in a multi-disciplinary, diverse, and dynamic team environment.
  • Excellent communication skills (written, verbal, & presentation).

In compliance with pay transparency requirements, the salary range for this role in Maryland is $70,000 - $130,000. This is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location. L3Harris also offers a variety of benefits, including health and disability insurance, 401(k) match, flexible spending accounts, EAP, education assistance, parental leave, paid time off, and company-paid holidays. The specific programs and options available to an employee may vary depending on date of hire, schedule type, and the applicability of collective bargaining agreements.

Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information.

By submitting your résumé for this position, you understand and agree that L3Harris Technologies may share your résumé, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions.

L3Harris Technologies is proud to be an Affirmative Action/Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law.

L3Harris Technologies is an E-Verify Employer. Please click here for the E-Verify Poster in English or Spanish. For information regarding your Right To Work, please click here for English or Spanish.

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